Knowledge Management Analyst

Job Summary

The Knowledge Management Analyst role is defined as a strategic function to gather, store, and retrieve knowledge, and distribute it to those who need it in a timely manner. The candidate will support the USSOUTHCOM Joint Operations Center (JOC) and J3 Directorate by providing daily support in designing and developing web applications, managing KM and IT processes, and collaborating with various directorates.

Responsibilities

• Support the USSOUTHCOM Joint Operations Center (JOC) and J3 Directorate by providing the following on a daily basis during duty hours (and during non-duty hours in case of contingencies and exercises):
  • Design and development of web applications, webpages, and collaboration tools in support of operations.
  • Management of KM and IT processes.
  • Management of portals and site collections within SharePoint, Intelink, and other DoD collaboration tools such as Strategic Knowledge Integration Web (SKIWEB), DCS, Chat rooms, Microsoft Teams and Office 365.
  • Management of information and data flow into Situational Awareness (SA) databases and portals.
  • Aid in collaboration tools for information flow and decision making, such as usage of Defense Collaboration Services (DCS), data aggregation dashboards, and Chat rooms.
  • Create and staff policies and documentation for government approval.
  • Execute taskings at the Unclassified up to the TS/SCI level.
  • Support overall database management and information sharing.
  • Support the integration of Joint Command and Control (JC2) systems, applications, processes, and evolving technologies throughout the AOR to facilitate the Command and Control (C2) Joint Forces and the Joint Planning and Execution Community.
  • Coordinate efforts with DRUs, Service Components, JTFs, and defense agencies to ensure C2 operational requirements, shortfalls, and gaps are identified, recorded, and articulated supporting the decision-making process.
  • Provide KM training and support to exercises and contingencies.
  • Develop Concepts of Operations (CONOPS).
• Support the USSOUTHCOM Joint Operations Center (JOC) and J3 Directorate by providing the following on a daily basis during duty hours (and during non-duty hours in case of contingencies and exercises):
  • Manage KM and Information Technology (IT) processes.
  • Manage portals and site collections within SharePoint, Intelink, and other DoD collaboration tools such as Strategic Knowledge Integration Web (SKIWEB), DCS, Chat rooms, Microsoft Teams and Office 365.
  • Manage information and data flow into Situational Awareness (SA) databases and portals.
  • Aid in collaboration tools for information flow and decision making, such as usage of Defense Collaboration Services (DCS), data aggregation dashboards, and Chat rooms.
  • Create and staff policies and documentation for government approval.
  • Execute taskings at the Unclassified up to the TS/SCI level.
  • Support overall database management and information sharing.
  • Support the integration of Joint Command and Control (JC2) systems, applications, processes, and evolving technologies throughout the AOR to facilitate the Command and Control (C2) Joint Forces and the Joint Planning and Execution Community.
  • Coordinate efforts with DRUs, Service Components, JTFs, and defense agencies to ensure C2 operational requirements, shortfalls, and gaps are identified, recorded, and articulated supporting the decision-making process.
  • Provide KM training and support to exercises and contingencies.
  • Develop Concepts of Operations (CONOPS).

Minimum Qualifications

• Bachelor’s Degree in IT, Computer Science or equivalent industry experience.
• In lieu of degree, 4 years of directly related work experience can be substituted.
• Must have Security+ certification or attain the certification within 3 months of hire.
• Must have at least 2 years web development experience.
• Must have experience with Microsoft SharePoint (2013, 2016, SharePoint Designer, InfoPath Designer).
• Must have experience with web technologies such as HTML/XML/XSLT/.NET, Web 2.0 technologies, such as JavaScript, CSS, jQuery.
• Experience with Federal Government, DoD, or military branch preferred, but not required.
• Must have general knowledge of using MS Project, Excel, Word, PowerPoint, and Office 365.
• Must have excellent communication, organizational, and interpersonal skills as demonstrated in team building/team management and stakeholder management.
• Must be a U.S. Citizen.

Work Environment & Physical Demands

• General office environment with some bending and crouching; may occasionally lift up to 30 pounds.
• Up to 25% Travel.

Security Clearance

TS/SCI required

Location

Doral, FL (Miami, FL area)

About Us

Lukos delivers professional services to the Department of Defense. Lukos has been one of the most successful and most diversified support companies for US Special Operations Command and its components for over a decade. Since our founding, we have grown to support all military services and multiple federal civilian agencies.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or national origin.

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