KITCHEN UTILITY LEAD (FULL TIME)

Location: Ochsner Med Center Jefferson - 1514 Jefferson Highway, New Orleans, LA 70121

About the role

Assist shift supervisors and department directors in the day-to-day function of the department. Maintain a high level of quality in all aspects of department duties by training, supporting, supervising, and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for the department through professional interactions with team members, customers, patients, and families. Perform other duties as assigned by supervisor or director.

Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to team efforts and demonstrate good customer interactions and professionalism for customers, fellow employees, and all others with whom there is contact.

Responsibilities

• Deliver quality customer service by providing one-on-one attention to detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure that team members maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Interact with patients/customers in an appropriate manner in relation to age-based competencies.
• Perform other duties as assigned by supervisor or director.

Requirements

• 2 years of previous supervisory experience is a plus.

Pay

$16.00 per hour to $18.00 per hour.

Schedule

Full-time schedule. Days and hours may vary; rotating weekends and holidays. More details upon interview.

Benefits

Full-time and part-time positions are offered the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.