KITCHEN UTILITY LEAD (FULL TIME AND PART TIME)
About the role
Assist shift supervisors and department directors in the day-to-day function of the department. Maintain a high level of quality in all aspects of department duties by training, supporting, supervising, and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for the department through professional interactions with team members, customers, patients, and families. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to team efforts and demonstrate good customer interactions and professionalism for customers, fellow employees, and all others with whom there is contact.
Responsibilities
- Deliver quality customer service by providing one-on-one attention to detail
- Provide assignments and assistance to team members
- Demonstrate proper use of personal protective equipment in all aspects of job performance
- Relieve shift supervisor in times of absence
- Adjust or cover schedules as needed during times of short staffing
- Ensure team members maintain set standards by conducting quality assurance surveys
- Monitor and report any equipment issues or shortages
- Conduct customer and patient surveys
- Interact with patients/customers in an appropriate manner in relation to age-based competencies
- Perform other duties as assigned by supervisor or director
Requirements
- Prior leadership experience in a dishroom environment is preferred
Pay
$18.00 – $19.50 per hour
Schedule
Full-time and part-time schedules available. Sunday through Thursday, 4:30 pm – 1:00 am. More details provided during interview.
Benefits
Both full-time and part-time associates are eligible for:
- Opportunities for Training and Development
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits (Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, Choice Auto and Home Program)
Full-time positions also offer:
- Medical
- Dental
- Vision
- Life Insurance / AD&D
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
Location
Saint John Fisher University, 3690 East Avenue, Rochester, NY 14618
Note: Because this position is in an educational facility, there may be periods (e.g., winter and summer breaks) when food service needs decline or cease. During such periods you may not be required to work and those periods may be unpaid and deemed a temporary layoff. Depending on business needs, you may be required to work year-round, potentially at a different location during break periods.