Kitchen Supervisor

About the role

White Lodging develops and operates a portfolio of award‑winning premium hotels, rooftop bars, and restaurants in dynamic cities. The Shepherd Hotel is a warm, purpose‑driven boutique hotel in downtown Clemson, South Carolina, steps from Clemson University. Its mission is to positively impact lives through hospitality, partnering with ClemsonLIFE — Clemson University’s Inclusive Postsecondary Education program — and employing many students and graduates with disabilities. As a Kitchen Supervisor you will lead the kitchen team while contributing to this mission.

Responsibilities

• Open or close the kitchen, ensuring smooth shift transitions, consistent adherence to culinary standards, and a guest‑ready kitchen environment at every service period.
• Implement, maintain, and monitor White Lodging Way (WLW) processes across all back‑of‑house kitchen operations.
• Lead, train, and mentor a diverse culinary team — including ClemsonLIFE students and community members with disabilities — developing associates at every level and building a kitchen culture of inclusion, accountability, professionalism, and continuous improvement.
• Ensure all cooking procedures and recipes are executed consistently, maintaining food quality and presentation standards that define the guest dining experience.
• Support the achievement of department financial goals, associate engagement survey (AES) goals, and guest satisfaction targets.
• Maintain a safe, clean, and organized kitchen environment in full compliance with White Lodging food safety standards, HACCP procedures, and South Carolina health department regulations.

Requirements

• At least one year of experience in a culinary leadership role — Kitchen Supervisor, Lead Cook, or senior line cook in a hotel, restaurant, or high‑volume kitchen environment.
• Strong leadership skills with a genuine focus on team development, coaching, and accountability in a fast‑paced hotel kitchen.
• Fluency in all core cooking procedures and techniques, with the ability to execute and teach a wide range of culinary skills to a diverse team.
• Natural ability to teach, coach, and motivate a diverse culinary workforce — including associates with intellectual disabilities — with patience, encouragement, and genuine care for each team member’s growth.
• Alignment with The Shepherd Hotel’s mission of positively impacting lives through hospitality.
• Self‑motivated with a strong work ethic and unwavering commitment to food quality, kitchen safety, and culinary excellence.
• Physical ability to stand and work on your feet for up to 10 hours per shift and lift up to 35 pounds in an active hotel kitchen.

Benefits

• Advanced scheduling with easy shift swapping via our app.
• DailyPay — get paid when you need it.
• Unlimited employee referral bonuses.
• 401(k) with company match.
• Paid time off (PTO) with rollover.
• Complimentary wellness tools.
• Leadership development & tuition reimbursement.
• Discounts on hotel rooms, dining, and travel.
• Growth opportunities across multiple hotel properties in your market.
• Full‑time associates also receive: medical, dental, and vision insurance — starting day 1; life and disability insurance; paid parental leave; Employee Assistance Program (EAP).