Kitchen Supervisor

About the role

Silverlake The Family Place is seeking an experienced, dependable, and hands-on Kitchen Supervisor to help lead our kitchen operations. Silverlake's Food & Beverage Department serves members and guests through our Bar & Grill, Fitness Café, seasonal Outdoor Waterpark operations, birthday parties, and special events. The Kitchen Supervisor is responsible for the successful day-to-day operation of the kitchen, including food preparation, quality and consistency, sanitation, inventory, staff supervision, and efficient execution during high-volume periods. This position works closely with the Food & Beverage Director and Front of House leadership to ensure food is prepared safely, accurately, consistently, and in a timely manner. The ideal candidate is comfortable working alongside the team, leading by example, solving problems in real time, and holding employees accountable to established standards.

Responsibilities

• Supervise daily kitchen operations and kitchen staff.
• Lead kitchen operations during assigned shifts and ensure stations are properly staffed and prepared.
• Work hands-on alongside kitchen employees as necessary, particularly during peak service periods.
• Ensure food is prepared according to established recipes, portion standards, presentation expectations, and ticket times.
• Maintain consistent food quality across regular dining, café/concession service, parties, and special events.
• Train, coach, and provide ongoing direction to kitchen employees.
• Assist the Food & Beverage Director with hiring, onboarding, scheduling, and performance management of kitchen employees.
• Establish clear expectations and hold employees accountable for attendance, productivity, cleanliness, food quality, and workplace conduct.
• Monitor labor needs and make appropriate staffing adjustments based on business volume.
• Assist with food ordering, receiving, storage, inventory counts, and product rotation.
• Maintain appropriate par levels while helping control waste, spoilage, overproduction, and unnecessary food costs.
• Verify deliveries for accuracy, quality, and proper storage.
• Follow FIFO procedures and ensure all products are properly labeled, dated, stored, and rotated.
• Monitor portion control and food usage to help maintain established food-cost goals.
• Maintain a clean, organized, and safe kitchen at all times.
• Ensure compliance with all applicable health department requirements and Silverlake food safety and sanitation procedures.
• Monitor proper food temperatures, cooling, storage, allergen procedures, and cross-contamination prevention.
• Ensure opening, closing, cleaning, and sanitation procedures are completed correctly.
• Coordinate with Front of House staff to maintain efficient ticket flow and address service issues quickly.
• Respond calmly and effectively to unexpected situations, including staffing shortages, equipment problems, unusually high volume, and product shortages.
• Assist with planning and execution for birthday parties, member events, private events, and other high-volume functions.
• Immediately communicate significant operational, staffing, food safety, or equipment concerns to the Food & Beverage Director.
• Help create a positive