Kitchen Supervisor

Job Summary

The Kitchen Supervisor at Bern's Steak House is responsible for ensuring exceptional food preparation and maintaining a positive team environment.

About the Role

Assist in maintaining a motivated, interactive, and positive team. Assist with training staff. Responsible for daily function of the kitchen operations. Maintain professionalism with team members, managers, and guests. Handle daily scheduling of team members and make adjustments when necessary. Solve team member issues such as call outs or any other daily issue that should arise with team members. Monitor hours and watch the flow of business and make cuts appropriately as to not negatively affect the service levels. Ensure prep and execution of food. Ensure team is in proper uniform/approved attire. Demonstrate positive communication with team. Maintain fair and consistent coaching and counseling. Attend meetings as necessary. Communicate and maintain positive inter-departmental relations. Ability to work efficiently and effectively. Ability to work flexible shifts: nights, weekends, holidays. Ability to perform all functions in the kitchen and assist where needed. Ability to work under pressure. Ability to work long hours standing over hot stoves and grills. Ability to work as a team in a stressful, fast-paced environment. General cleaning to include equipment, floors, walls, coolers, and freezers. Knowledge of different cooking recipes and all kitchen equipment. Able to make great quality food. Communicate with Chef de Cuisine and Executive Chef next shift any issues. Follow Serv-Safe sanitary compliance throughout every area working in the kitchen. Follow all safety procedures to include knife safety. Maintain the kitchen work area in an orderly and clean condition. Follow proper hand washing procedures. Stock supplies for the kitchen in specified locations and maintain area in order. Sort and remove trash and clean the garbage cans daily. Assist with loading and unloading of food deliveries and supplies when needed. Maintain a professional presentable uniform and personal grooming. Maintain a sense of ownership for the restaurant.

Essential Functions

• Aid in maintaining a motivated, interactive, and positive team.
• Assist with training staff.
• Responsible for daily function of the kitchen operations.
• Maintain professionalism with team members, managers, and guests.
• Handle daily scheduling of team members and make adjustments when necessary.
• Solve team member issues such as call outs or any other daily issue that should arise with team members.
• Monitor hours and watch the flow of business and make cuts appropriately as to not negatively affect the service levels.
• Ensure prep and execution of food.
• Ensure team is in proper uniform/approved attire.
• Demonstrate positive communication with team.
• Maintain fair and consistent coaching and counseling.
• Attend meetings as necessary.
• Communicate and maintain positive inter-departmental relations.
• Able to work efficiently and effectively.
• Able to work flexible shifts: nights, weekends, holidays.
• Able to perform all functions in the kitchen and assist where needed.
• Able to work under pressure.
• Able to work long hours standing over hot stoves and grills.
• Able to work as a team in a stressful, fast-paced environment.
• General cleaning to include equipment, floors, walls, coolers, and freezers.
• Knowledge of different cooking recipes and all kitchen equipment.
• Able to make great quality food.
• Communicate with Chef de Cuisine and Executive Chef next shift any issues.
• Follow Serv-Safe sanitary compliance throughout every area working in the kitchen.
• Follow all safety procedures to include knife safety.
• Maintain the kitchen work area in an orderly and clean condition.
• Follow proper hand washing procedures.
• Stock supplies for the kitchen in specified locations and maintain area in order.
• Sort and remove trash and clean the garbage cans daily.
• Assist with loading and unloading of food deliveries and supplies when needed.
• Maintain a professional presentable uniform and personal grooming.
• Maintain a sense of ownership for the restaurant.

Education & Experience

• High School diploma or higher.
• Five years previous culinary experience required.

Physical Demands

• Ability to sit or stand for extended periods of time.
• Corrected vision to normal range.
• Ability to work long hours as needed.
• Ability to lift 25 – 50 lbs.
• Ability to use knives and kitchen machinery safely and effectively.

Mental Demands

• Make sound judgments quickly.
• Work on multiple tasks, making appropriate progress towards deadlines.
• Able to work independently, take direction, and provide direction to others.
• Manage differing personalities within the restaurant, and the community.
• Maintain the highest degree of confidentiality.
• Able to work effectively in stressful, high pressure situations.
• Able to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

Benefits And Perks

• Immediate Closed On Monday Holiday Bonus
• Shift Pay for Thanksgiving Day and Christmas Eve
• Custom Supplemental Insurance Coverages Through AFLAC
• Life Insurance Policy (10-, 20-, & 30-year terms)
• Short Term Disability Income Insurance
• Accident Advantage On/Off Job Insurance
• Cancer Protection Insurance
• Critical Care Protection Insurance
• Hospital Choice Insurance
• Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets
• Family First Discounts
• 20% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests
• 20% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests
• 20% off total purchase at Bern’s Fine Wines & Spirits retail store
• 20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee
• 20% off Spa Services at Spa Evangeline for employee
• 20% off Epicurean Theatre classes per online purchase
• Marriott Friends and Family Discount for hotel accommodations
• Complimentary Manager Shift Meal from the Restaurant’s Menu
• Free, Secure, Covered Parking
• Continued Education through Management Training Courses
• Education Travel and Experiences for some Culinary, Wine and Spirits Positions
• 90-Days Custom Packaging Health Plan Options with Tenure Based Employer Contribution
• 401K Employer Match of 25% Up to the first 6%
• 100% Education Reimbursement for Travel and Materials