Kitchen Server/Front Desk Receptionist

Job Summary

The Sr. Field Technician is responsible for performing the tasks of a Field Technician and other supporting roles where business needs arise, including a back-up for the role of Consumer Liaison.

Responsibilities

• Attending on-site pre-study briefings at the beginning of each shift
• Being familiar with testing guidelines at start of each shift/job by thoroughly reading and comprehending the execution instructions
• Setting-up of testing area before fielding and breaking-down testing area at study completion
• Ensuring booth computer equipment is working for consumers
• Serving correct products, following sequence as indicated in project instructions and on RedJade serving console (or other data collection platform), and as directed by Test Supervisor
• Cleaning and sanitizing consumer areas after each session, resetting for next session
• Distributing product packages for consumers to evaluate for home use tests, if applicable
• Aiding in various kitchen duties as assigned by Test Supervisor, including labeling serving vessels, monitoring serving supplies and restocking as needed, pre-portioning products, or assisting with storing product
• Any other tasks as assigned by Test Supervisor, Testing Operations Manager, or Facility Director

Qualifications

• For All Kitchen Server/front Desk Receptionists: Clear and professional verbal communication skills, ability to work in groups, flexibility to adjust to last minute changes in schedule or work assignment, strong attention to detail, ability to multi-task in a fast-paced environment, strict attention to client confidentiality, customer service experience strongly preferred, restaurant serving experience a plus, ServSafe certification required after successful completion of first three months of employment
• To Perform Front Desk Receptionist Duties: Strong written and oral communication skills, presenting oneself professionally and responsibly, exceptional customer service, exceptionally organized with outstanding time management abilities, proficient in working with numerical data on reports, adept at interpreting basic data, skilled in problem-solving when discrepancies arise, capable of navigating multiple computer programs simultaneously, willing to acquire more advanced skills as needed, comfortable with multitasking, prioritizing, and thriving in a fast-paced environment, team player mentality with a positive contribution to collaborative efforts and a readiness to assist with various tasks, preferably, at least one year of customer service experience

Pay

This is a full-time position, deemed non-exempt for overtime purposes, and, therefore, is subject to overtime compensation. Curion offers a benefits package for this position including: 401(k) retirement account with company match, Health, dental, vision, basic life, short and long-term disability, accident insurance, critical insurance, pet insurance, and more. Paid time off (PTO) and Company paid holidays.

About Curion

Curion specializes in delivering impactful insights to the world’s top CPG companies, helping them develop winning, repeatedly purchased products. Curion’s deep data-driven product insights, sensory expertise, and state-of-the-art consumer centers enable them to uncover responses to critical client objectives. With over five decades of experience in the product testing industry, Curion is dedicated to guiding clients with their proprietary XP Xperience Performance platform, connecting brands to consumers at every step. An innovator in the industry, Curion recently developed a groundbreaking benchmarking product testing method, the Curion Score™, which has become a trusted and sought after tool within the industry. As one of the largest product and consumer insights companies in the U.S., Curion has built a reputation for excellence and trust among the world’s leading consumer brands. Curion’s commitment to innovation and expertise, coupled with a passion for delivering actionable insights, makes Curion a valuable partner for companies looking to develop and launch successful products.