Kitchen Sanitation Supervisor

About the role

The Kitchen Sanitation (Stewarding) Supervisor is responsible for leading the day-to-day operations of the Stewarding team, ensuring the highest standards of cleanliness, sanitation, safety, and organization throughout all food and beverage areas.

Responsibilities

• Create an atmosphere that induces guests to choose Hard Rock Casino Rockford for gaming entertainment.
• Build and retain guest relations and act as a mentor to team members to provide superior guest service.
• Hire, train, motivate, evaluate, and manage Stewards to ensure adequate guidance and resources for team members to achieve departmental objectives.
• Develop, implement, and monitor department standards, guidelines, and objectives, and maintain administrative processes such as budget and staffing to ensure proper planning and efficient operation of the department.
• Maintain cleanliness of back of the house areas including main kitchen, storage areas, dumpster, loading dock, TDR, and washing areas, ensuring compliance with health inspection requirements.
• Manage general cleaning schedule to meet or exceed health inspection requirements.
• Assist in maintaining inventory and coordinating distribution of big four items (china, glassware, linens, and silver), performing visual inspections to ensure cleanliness and safe transportation.
• Control equipment storage areas and issue equipment for the Food & Beverage Department.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform regular and predictable cleaning and sanitizing tasks.
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• A minimum of three (3) years’ experience in a kitchen.
• Prior supervisory experience preferred.

Additional Requirements

• Must obtain and maintain all licenses/certifications per Federal, State, and Illinois Gaming Board standards.
• Must successfully pass background check.
• Must be at least twenty-one (21) years of age.
• Must be able to work nights, holidays, and weekends, as well as flexible shifts.
• Knowledge of pertinent federal, state, and local laws, codes, and regulations.
• Dish machine operation and assembly.
• Janitorial cleaning.
• Familiarity with handling of cleaning chemicals and preferred deep cleaning methods.
• Understanding of kitchen work and equipment usage, including cleaning of all types of kitchen equipment.
• Demonstrated organizational skills, budgeting experience, and full understanding of financials.
• Ability to communicate clearly and concisely, both orally and in writing.
• Flexibility to work varying shifts and time schedules as needed.
• Deliver programs creating a service level of excellence for internal and external guests.
• Utilize training to the organization’s strategic goals.
• Communicate effectively with all levels of employees and outside contacts.
• Review and comprehend all necessary documentation.
• Inspect and maintain all areas for which they are responsible.
• Stock and retrieve supplies as needed.