Kitchen- Prep Clerk

About the Role

Prepare food and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers. Maintain great customer service and commit to the “Golden Rule” by working with other associates to build a strong kitchen team. Achieve the highest associate morale in the industry through a Respectful, Supportive, and Totally Team Oriented (RSTO) work style.

Responsibilities

• Handle each customer transaction in a courteous, friendly manner and go out of your way to satisfy any request for assistance.
• Provide continuous attention to customers’ needs at the service counter and be available for customer assistance and questions about food products.
• Offer assistance in finding or suggesting product selection.
• Guarantee outstanding product quality and presentation through cooperation with the kitchen manager.
• Keep all kitchen ingredients or merchandise rotated in accordance with company policy and product code dates, using the oldest products first (first in, first out).
• Participate actively in the control of shrink; use proper tares, check scales for accuracy, control “leftovers,” and minimize waste.
• Demonstrate learned skills of product preparation, selling, and display techniques.
• Practice the “Cleaner’s Creed” and proper sanitation procedures, following all sanitation guidelines and standards.
• Ensure that company standards of safety, proper food handling practices, sanitation, and productivity are maintained.
• Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.
• Operate and clean department equipment and tools.
• Restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost.
• Clean utensils, work tables, display cases, cooler and freezer, walls, fans, drains, and wipe counter tops.
• Present a favorable impression in dress, personal hygiene, and business attitude.
• Notify management of associate theft, customer shoplifting, unauthorized markdowns, or property defacement.
• Complete the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Perform other duties as assigned by management.

Requirements

• Must be 18 years of age.
• Demonstrate capability to work with customers.
• Successful completion of the company training program.
• Completed a course in food safety, either mini class or full certification.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Physical Demands

• Never (0%): Sitting and crawling.
• Occasionally (1-33%): Pushing and pulling up to 250 lbs, lifting up to 50 lbs, climbing up to 8 feet, kneeling, and crouching.
• Frequently (34-66%): Carrying up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
• Continuously (67-100%): Standing or walking on tile or concrete, handling, fingering, feeling, talking, seeing, smelling, and hearing.

Safety Risk Factors

• Occasionally (1-33%): Loud noise, cluttered floor surface, contact with skin irritants, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
• Frequently (34-66%): Twisting or back and neck strain, slippery floor surface, and contact with sharp objects.
• Continuously (67-100%): Hazardous equipment (mechanical moving parts).

Machines, Tools, and Equipment Utilized

• Food processor, grill, slicer, knives, kitchen utensils, case cutter, warmer, oven, fryer, smoker, electronic scales, mixer, shrink film wrap, pallet jack, power jack, pressure washer, trash compactor.

Repetitive Action: Continuous movement of the entire body.

Working Conditions

Working environment is inside and may include exposure to cold and hot temperatures.

Pay

The hiring range for this position is $15.00 - $17.90 per hour. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity.