Kitchen Assistant Manager - Pump & Pantry

Responsibilities

• Bosselman has many benefits to offer you that you will not find anywhere else.
• Addresses performance issues, manages corrective action to support team success and growth.
• Oversees food preparation and service for P&P Food, Quizno’s, Cinnabon, Little Caesar’s, KKC and Scoops, ensuring high-quality and consistent customer experiences across all brands.
• Oversees the cleanliness, organization and overall appearance of the kitchen, both internal and external, to ensure they meet company standards and are in proper working order.
• Regularly reports all maintenance, customer and personnel issues to upper management.
• Works with team members to prepare food items that are flavorful and popular with customers.
• Manages kitchen staff to ensure efficient supply provisioning and purchasing.
• Utilizes Date Code Genie data to help decide make quantities and time of execution with assistance from Kitchen and/or Store Manager.
• Safeguards proper waste procedures are being followed utilizing Date Code Genie.
• Supervises portion control and food preparation to minimize waste.
• Conducts frequent checks to ensure consistent, high quality food preparation and service across all food service brands.
• Ensures all personnel are in proper uniform and maintain a neat and professional appearance in line with company standards.
• Ensures that all personnel are thoroughly trained on policies, procedures and expectations.
• Addresses and resolves complaints related to food quality and service for all brands.
• Responsible for compliance with sanitary food handling practices, overall cleanliness, and maintenance of the kitchen and dining areas.
• Adheres to all health and safety regulations and ensures safe working conditions at all times.
• Provides friendly, competent customer service across all food brands.
• Reports to work on time as scheduled, ensuring reliable attendance and commitment to the role.
• Reports to work as necessary when staffing shortages occur, ensuring the kitchen remains fully operational and customer service standards are maintained.
• Communicates appropriately with customers, providing friendly, competent and efficient service.
• Assists in other duties as assigned.

Qualifications

• At least six months food handling or food service experience is required.
• Positive, enthusiastic attitude.
• Flexibility and adaptability to change as needed.
• Strong communication skills.
• Professional appearance and attire.
• Availability to work holidays, weekends, and any other required shift(s).
• Reliable transportation and phone access.
• Ability to communicate in English.
• Friendly, courteous, and prompt customer service skills.
• Ability to work cooperatively with team members.