Kiehl's Since 1851 Keyholder - Garden State Plaza (PT)

About the role

Kiehl’s Since 1851 was founded as an old-world apothecary in New York City’s East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl’s we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the nation. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s!

Responsibilities

• Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team.
• Provide superior customer service standards and develop customer relationships that will result in repeat business.
• Execute short and long term plans to achieve goals in support of the store’s business strategy.
• Responsible for product and brand image presentation while maintaining a neat and organized store.
• Deliver a best‑in‑class experience to customers.
• Uphold standards of customer service excellence.
• Demonstrate leadership in productivity.
• Maintain regular attendance and timeliness for all scheduled shifts.
• Enforce company policies and procedures.
• Perform open and close procedures for the store.
• Provide training to new store employees.
• Effectively execute visual directives, education selling tools and customer service standards.
• Perform other job‑related duties as assigned.

Requirements

• Retail and/or cosmetic experience preferred.
• Prior key holder experience preferred.
• Customer service experience.
• High School Diploma or GED required.
• Must be 18 years or older.
• Authorized to work in the United States on