Keyholder

About the role

Torrid celebrates every shape, size, and curve of its customers. As a Keyholder, you'll support the store management team by performing daily store opening and closing operations and providing an amazing shopping experience for customers.

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Sell skills and customer service, encouraging positive customer connections and loyalty
• Support management in implementing merchandise strategies and maintaining a clean, consistent, and inviting store environment
• Perform register functions, driving add-on sales with your sales, promotion, and product knowledge
• Act as acting Manager on Duty when Store Management is out of the store
• Work a flexible schedule including holidays, nights, and weekends

Requirements

• Previous specialty/apparel retail management experience, preferably in a similar role with proven leadership and sales performance
• Ability to multitask in a fast-paced environment and create an amazing customer experience
• Flexibility to adapt to various situations, environments, challenges, job duties, and work schedules
• Fashion-focused, staying updated on current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time*

Pay

• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule inclusive of holidays, nights, and weekends

*Sick time may vary based on company policy.