Keyholder
Torrid · Braintree, MA · 3 wk ago
Customer Service$16–$18/hrPart-time
About the role
Torrid is seeking a Keyholder to join our team. This position offers a unique opportunity to support and assist the store management team, providing an exceptional shopping experience for our customers.
Responsibilities
- In partnership with management team, ensure store is achieving company objectives and KPI goals
- Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
- Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
- Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
- Absorb responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
- Work a flexible schedule inclusive of holidays, nights and weekends
Requirements
- Previous specialty/apparel retail management experience, preferably in a similar role with proven ability to lead teams to success and proven sales performance
- Flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
- Fashioned focused and stay on top of current trends
Physical Requirements
- Able to stand and walk around during scheduled
- Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
- Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.
What You’ll Get
- Associate discount 50%
- Additional monthly discount coupon
- Mental health resources
- Sick time*
- 401K with Company match
- Employee Stock Purchase Program (ESPP)
- Tuition reimbursement
- Sick time benefit available where legally required
Pay
$16.00 - $18.00 per hour