Jobs · Customer Service · Massachusetts

Keyholder

Torrid · Braintree, MA · 3 wk ago
Customer Service$16–$18/hrPart-time

About the role

Torrid is seeking a Keyholder to join our team. This position offers a unique opportunity to support and assist the store management team, providing an exceptional shopping experience for our customers.

Responsibilities

  • In partnership with management team, ensure store is achieving company objectives and KPI goals
  • Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
  • Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
  • Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
  • Absorb responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
  • Work a flexible schedule inclusive of holidays, nights and weekends

Requirements

  • Previous specialty/apparel retail management experience, preferably in a similar role with proven ability to lead teams to success and proven sales performance
  • Flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
  • Fashioned focused and stay on top of current trends

Physical Requirements

  • Able to stand and walk around during scheduled
  • Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
  • Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You’ll Get

  • Associate discount 50%
  • Additional monthly discount coupon
  • Mental health resources
  • Sick time*
  • 401K with Company match
  • Employee Stock Purchase Program (ESPP)
  • Tuition reimbursement
  • Sick time benefit available where legally required

Pay

$16.00 - $18.00 per hour

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