Keyholder

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for both our customers and our employees. We are committed to cultivating a welcoming, inclusive, and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development, and retention. We believe that inclusion of diverse backgrounds and perspectives is fundamental to our success.

Responsibilities

• In partnership with the management team, ensure the store achieves company objectives and KPI goals.
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team provides a shopping experience that encourages positive customer connections and loyalty.
• Support the management team in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.
• Perform register functions while using your sales, promotion, and product knowledge to drive add-on sales.
• Absorb responsibility for all store operations when the Store Management is out of the store as Acting Manager on Duty.
• Work a flexible schedule inclusive of holidays, nights, and weekends.

Requirements

• Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and proven sales performance.
• Flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are key to your success.
• Fashion-focused and stay updated on current trends.

Physical Requirements

• Able to stand and walk around during scheduled shifts.
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds.
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule inclusive of holidays, nights, and weekends

Qualifications

• Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and proven sales performance.
• Flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are key to your success.
• Fashion-focused and stay updated on current trends.

Skills

• Proven leadership and sales performance
• Customer service and selling skills
• Ability to multitask in a fast-paced environment
• Adaptability to changing environments and situations
• Knowledge of current fashion trends

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule inclusive of holidays, nights, and weekends

Equal Opportunity Employer

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.