Keyholder

About the role

Torrid is dedicated to creating a welcoming, inclusive, and diverse workplace where every employee feels valued. Our stores offer an exceptional shopping experience, and we strive to build a culture of open dialogue, empowerment, recruitment, training, and retention.

Responsibilities

- Collaborate with the store management team to achieve company objectives and key performance indicators (KPIs). - Lead by example through strong selling skills and exceptional customer service, fostering positive customer connections and loyalty. - Assist in implementing merchandise strategies and maintaining a clean, consistent, and inviting store environment. - Perform register functions, utilizing sales, promotions, and product knowledge to drive add-on sales. - Assume responsibility for all store operations when the store manager is absent, acting as the Manager on Duty. - Work flexible hours, including holidays, nights, and weekends.

Requirements

- Prioritize experience in specialty/apparel retail management, particularly in a similar role, with a track record of leading teams to success and achieving high sales performance. - Demonstrate the ability to multitask effectively in a fast-paced environment and consistently deliver an outstanding customer experience. - Stay adaptable to changes in retail and fashion trends. - Possess a keen interest in fashion and a commitment to staying updated on current trends.

Physical Requirements

- Stand and walk throughout the day. - Lift and carry items weighing up to 50 pounds. - Reach for merchandise using various tools and equipment.

Benefits

- 50% associate discount. - Additional monthly discount coupon. - Access to mental health resources. - Paid sick time.

Pay

- Competitive salary. - 401(k) plan with company match. - Employee Stock Purchase Program (ESPP). - Tuition reimbursement.

Schedule

- Flexible hours, including evenings, weekends, and holidays.