Keyholder

About the role

Torrid celebrates every shape, size, and curve of its customers. As a Keyholder, you'll support the store management team in achieving company objectives and KPI goals, set the example for The Torrid Connection, and provide a clean, inviting, and inspiring shopping environment.

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Sell products and promote add-on sales to drive customer loyalty
• Support management team in implementing merchandise strategies
• Perform register functions and provide exceptional customer service
• Assume responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Work flexible hours including holidays, nights, and weekends

Requirements

• Previous specialty/apparel retail management experience, preferably in a similar role
• Proven ability to lead teams to success and achieve high sales performance
• Flexibility to adapt to various situations, environments, and challenges
• Fashion-focused and knowledgeable about current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, and shoe poles

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time*

Pay

• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible hours including holidays, nights, and weekends

Note: The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Torrid is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected status. For more information, visit our California Privacy Rights Act (CPRA) notice.