Keyholder
About the role
Torrid celebrates every shape, every size, and every curve of our customers. Our stores offer an exciting, one-of-a-kind, amazing experience for both customers and employees.
Responsibilities
- In partnership with the management team, ensure store objectives and KPIs are met
- Sell and provide exceptional customer service to encourage positive customer connections and loyalty
- Support the implementation of merchandise strategies and maintain a clean, consistent, and inviting store environment
- Perform register functions and drive add-on sales using sales, promotion, and product knowledge
- Assume responsibility for all store operations when the management team is out of the store as acting Manager on Duty
- Work a flexible schedule including holidays, nights, and weekends
Requirements
- Previous specialty/apparel retail management experience, preferably in a similar role with proven leadership and sales performance
- Ability to multitask in a fast-paced environment and create an amazing customer experience
- Flexibility to adapt to various situations, environments, challenges, job duties, and work schedules
- Knowledgeable about retail and fashion trends
Physical Requirements
- Able to stand and walk around during scheduled shifts
- Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
- Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.
Benefits
- Associate discount 50%
- Additional monthly discount coupon
- Mental health resources
- Sick time*
Pay
- 401K with Company match
- Employee Stock Purchase Program (ESPP)
- Tuition reimbursement
Schedule
- Flexible schedule including holidays, nights, and weekends
Note: The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.