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About the role

Torrid is dedicated to fostering an inclusive and diverse workplace where every employee feels valued and empowered. Our stores provide an exceptional shopping experience, supported by a strong commitment to open dialogue, empowerment, recruitment, training, and retention.

Responsibilities

- Collaborate with the store management team to achieve company objectives and key performance indicators (KPIs). - Lead by example through effective selling skills and exceptional customer service, ensuring a positive shopping experience that builds customer loyalty. - Assist in implementing merchandise strategies and maintaining a clean, consistent, and inviting store environment. - Operate the cash register, utilizing product knowledge to drive add-on sales and enhance customer satisfaction. - Assume managerial responsibilities when the store manager is absent, including overseeing store operations and managing staff. - Maintain a flexible schedule, including evenings, weekends, and holidays.

Requirements

- Prioritize experience in specialty/apparel retail management, particularly in a comparable role, with a track record of leading teams to success and achieving high sales performance. - Demonstrate the ability to manage multiple tasks efficiently in a fast-paced environment and consistently deliver an outstanding customer experience. - Stay updated on fashion trends and adaptability to various situations, environments, and job requirements. - Possess a keen interest in fashion and a passion for customer service.

Physical Requirements

- Stand and walk throughout the day. - Lift and carry items weighing up to 50 pounds. - Reach for merchandise using various tools and equipment.

Benefits

- 50% associate discount. - Additional monthly discount coupon. - Access to mental health resources. - Paid sick time.

Pay

- Competitive salary. - 401(k) plan with company match. - Employee Stock Purchase Program (ESPP). - Tuition reimbursement.

Schedule

- Flexible hours, including evenings, weekends, and holidays.