Jobs · Customer Service · Alabama

Keyholder

Torrid · Foley, AL · 1 wk ago
Customer ServicePart-time

About the role

Torrid is an inclusive retailer that values diversity and seeks to create a welcoming environment for both customers and employees. As a Keyholder, you'll play a crucial role in supporting the store's management team and enhancing the shopping experience for our customers.

Responsibilities

- Collaborate with the store management team to achieve company objectives and key performance indicators (KPIs). - Lead by example through exceptional selling skills and customer service, fostering a positive connection between customers and the brand. - Assist in implementing merchandise strategies and maintaining a clean, consistent, and inviting store atmosphere. - Operate the cash register, utilizing your product knowledge to drive add-on sales. - Assume managerial responsibilities when the store manager is absent, including overseeing store operations. - Work flexible hours, including evenings, weekends, and holidays.

Requirements

- Prior experience in specialty/apparel retail management, particularly in a similar role, with a track record of leading teams to success and achieving high sales performance. - Ability to manage multiple tasks efficiently in a fast-paced environment while consistently delivering an outstanding customer experience. - Flexibility to adapt to various situations, environments, challenges, job duties, and work schedules. - Stay updated on current fashion trends and styles.

Physical Requirements

- Stand and walk throughout the day. - Lift and carry items weighing up to 50 pounds. - Reach for merchandise using various tools such as ladders, step stools, and retrieval poles.

Benefits

- 50% associate discount. - Additional monthly discount coupon. - Access to mental health resources. - Paid sick time.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.

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