Jobs · Customer Service · Hawaii

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Torrid · Aiea, HI · 2 wk ago
Customer Service$17–$20.19/hrPart-time

About the role

Torrid celebrates every shape, every size, and every curve of our customers. Our stores offer an exciting, one-of-a-kind, amazing experience for both customers and employees.

Responsibilities

  • In partnership with management team, ensure store is achieving company objectives and KPI goals
  • Sell skills and customer service, ensuring the team provides a shopping experience that encourages positive customer connections and loyalty
  • Support management in implementing merchandise strategies and maintaining a clean, consistent, and inviting store environment
  • Perform register functions, using sales, promotion, and product knowledge to drive add-on sales
  • Assume responsibility for all store operations when Store Management is out of the store as acting Manager on Duty
  • Work a flexible schedule inclusive of holidays, nights, and weekends

Requirements

  • Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and sales performance
  • Ability to multitask in a fast-paced environment while creating an amazing customer experience
  • Flexibility and adaptability to changing retail and fashion environments
  • Fashion-focused and knowledgeable about current trends

Physical Requirements

  • Able to stand and walk around during scheduled shifts
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
  • Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, and shoe poles

Benefits

  • Associate discount 50%
  • Additional monthly discount coupon
  • Mental health resources
  • Sick time*

Pay and Schedule

  • Pay Range: $17.00 - $20.19 per hour
  • Flexible schedule inclusive of holidays, nights, and weekends

Qualifications

  • Proven leadership and sales performance in a retail management role
  • Ability to multitask and provide exceptional customer service
  • Flexibility to adapt to various retail and fashion environments
  • Fashion-focused and knowledgeable about current trends

Skills

  • Customer service skills
  • Merchandise strategy implementation
  • Register function proficiency
  • Leadership and team management
  • Flexibility and adaptability

Benefits

  • Associate discount 50%
  • Additional monthly discount coupon
  • Mental health resources
  • Sick time*

Pay and Schedule

  • Pay Range: $17.00 - $20.19 per hour
  • Flexible schedule inclusive of holidays, nights, and weekends

Company Information

  • We are a proud Equal Opportunity Employer
  • Our company participates in E-Verify
  • California Privacy Rights Act (CPRA)
  • EEO Poster

Contact Information

  • Email: [email protected]
  • Website: www.torridcareers.com

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