Keyholder
Torrid · Aiea, HI · 2 wk ago
Customer Service$17–$20.19/hrPart-time
About the role
Torrid celebrates every shape, every size, and every curve of our customers. Our stores offer an exciting, one-of-a-kind, amazing experience for both customers and employees.
Responsibilities
- In partnership with management team, ensure store is achieving company objectives and KPI goals
- Sell skills and customer service, ensuring the team provides a shopping experience that encourages positive customer connections and loyalty
- Support management in implementing merchandise strategies and maintaining a clean, consistent, and inviting store environment
- Perform register functions, using sales, promotion, and product knowledge to drive add-on sales
- Assume responsibility for all store operations when Store Management is out of the store as acting Manager on Duty
- Work a flexible schedule inclusive of holidays, nights, and weekends
Requirements
- Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and sales performance
- Ability to multitask in a fast-paced environment while creating an amazing customer experience
- Flexibility and adaptability to changing retail and fashion environments
- Fashion-focused and knowledgeable about current trends
Physical Requirements
- Able to stand and walk around during scheduled shifts
- Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
- Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, and shoe poles
Benefits
- Associate discount 50%
- Additional monthly discount coupon
- Mental health resources
- Sick time*
Pay and Schedule
- Pay Range: $17.00 - $20.19 per hour
- Flexible schedule inclusive of holidays, nights, and weekends
Qualifications
- Proven leadership and sales performance in a retail management role
- Ability to multitask and provide exceptional customer service
- Flexibility to adapt to various retail and fashion environments
- Fashion-focused and knowledgeable about current trends
Skills
- Customer service skills
- Merchandise strategy implementation
- Register function proficiency
- Leadership and team management
- Flexibility and adaptability
Benefits
- Associate discount 50%
- Additional monthly discount coupon
- Mental health resources
- Sick time*
Pay and Schedule
- Pay Range: $17.00 - $20.19 per hour
- Flexible schedule inclusive of holidays, nights, and weekends
Company Information
- We are a proud Equal Opportunity Employer
- Our company participates in E-Verify
- California Privacy Rights Act (CPRA)
- EEO Poster
Contact Information
- Email: [email protected]
- Website: www.torridcareers.com