Keyholder

About the role

Torrid celebrates every shape, size, and curve of its customers. As a Keyholder, you'll support the store management team by performing daily store opening and closing operations and providing an amazing shopping experience for our customers.

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Sell skills and customer service, encouraging positive customer connections and loyalty
• Support management in implementing merchandise strategies and maintaining a clean, consistent, and inviting store environment
• Perform register functions, driving add-on sales with your sales, promotion, and product knowledge
• Act as acting Manager on Duty when Store Management is out of the store
• Work a flexible schedule, including holidays, nights, and weekends

Requirements

• Previous specialty/apparel retail management experience, preferably in a similar role with proven ability to lead teams and achieve sales targets
• Ability to multitask in a fast-paced environment and create an amazing customer experience
• Flexibility to adapt to various situations, environments, challenges, job duties, and work schedules
• Knowledge of current fashion trends and the ability to stay updated

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time*

Pay

• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule, including holidays, nights, and weekends

Note: The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:

• E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
• Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
• Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
• California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
• EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf