Keyholder

About the role

Torrid is dedicated to fostering a welcoming, inclusive, and diverse workplace. As a Keyholder, you'll play a crucial role in supporting the store management team and delivering an exceptional shopping experience for our customers.

Responsibilities

- Collaborate with the management team to achieve store objectives and key performance indicators (KPIs). - Lead by example through strong selling skills and exceptional customer service, aiming to build positive customer connections and loyalty. - Assist in implementing merchandise strategies and maintaining a clean, consistent, and inviting store environment. - Operate the cash register, leveraging your product knowledge to drive additional sales. - Assume managerial responsibilities when the store manager is absent, including overseeing store operations. - Work flexible hours, including evenings, weekends, and holidays.

Requirements

- Prior experience in specialty/apparel retail management, particularly in a comparable role, with a track record of leading teams to success and achieving high sales performance. - Ability to manage multiple tasks efficiently in a fast-paced environment while consistently delivering a memorable customer experience. - Flexibility to adapt to various situations, environments, challenges, and job requirements. - Stay updated on current fashion trends and styles.

Physical Requirements

- Stand and walk throughout the day. - Lift and carry items weighing up to 50 pounds. - Reach for merchandise using various tools and equipment.

Benefits

- 50% associate discount. - Additional monthly discount coupon. - Access to mental health resources. - Paid sick leave. - 401(k) plan with company match. - Employee Stock Purchase Program (ESPP). - Tuition reimbursement.

Pay and Schedule

Flexible scheduling inclusive of holidays, nights, and weekends.

Equal Opportunity Employer

Torrid is committed to an inclusive workforce and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. For more information, visit our EEO poster and eligibility to work posters.