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About the role

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for both our customers and our employees. We are committed to cultivating a welcoming, inclusive, and diverse culture driven by a focus on open dialogue, empowerment, recruitment, training & development, and retention. We believe that inclusion of diverse backgrounds and perspectives is fundamental to our success.

Responsibilities

• In partnership with the management team, ensure the store achieves company objectives and KPI goals.
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team provides a shopping experience that encourages positive customer connections and loyalty.
• Support the management team in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.
• Perform register functions while using your sales, promotion, and product knowledge to drive add-on sales.
• Absorb responsibility for all store operations when the Store Management is out of the store as acting Manager on Duty.
• Work a flexible schedule inclusive of holidays, nights, and weekends.

Requirements

• Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and proven sales performance.
• Flexibility to multitask in a fast-paced environment while creating an amazing customer experience.
• Fashion-focused and adept at staying current with fashion trends.
• Able to stand and walk around during scheduled hours, pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs.

Qualifications

• Ability to use or access www.torridcareers.com
• Eligible to work in the United States

Skills

• Customer service skills
• Sales and promotion knowledge
• Merchandise strategy implementation
• Register function proficiency

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• Details about pay structure not specified in the job posting

Schedule

• Flexible schedule inclusive of holidays, nights, and weekends