Keyholder

About the role

Torrid is an inclusive retailer celebrating every shape, size, and curve. As a Keyholder, you'll support the store management team and provide an exceptional shopping experience for our customers.

Responsibilities

• In partnership with management, ensure store objectives and KPIs are met
• Lead by example with selling skills and customer service, fostering positive connections and loyalty
• Implement and maintain merchandise strategies, ensuring a clean, inviting, and engaging store environment
• Drive add-on sales through register functions and product knowledge
• Act as acting Manager on Duty when Store Management is absent
• Work flexible hours including holidays, nights, and weekends

Requirements

• Previous specialty/apparel retail management experience, preferably in a similar role
• Proven ability to lead teams and achieve sales targets
• Flexibility to adapt to changing environments and situations
• Knowledge of current fashion trends and ability to apply this knowledge effectively
• Physical requirements: standing, walking, packing/unpacking, moving store fixtures, handling merchandise, reaching with ladders, step stools, and poles

What You’ll Get

• Associate discount and additional monthly discount coupon
• Mental health resources and sick time
• 401(k) with company match, Employee Stock Purchase Program (ESPP), and tuition reimbursement
• Sick time benefit available where legally required

Pay

$16.00 - $18.00 per hour