Keyholder
Torrid · Roseville, CA · 2 wk ago
Customer Service$17.9–$21.26/hrPart-time
About the role
At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for both our customers and our employees. We are committed to cultivating a welcoming, inclusive, and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development, and retention. We believe that inclusion of diverse backgrounds and perspectives is fundamental to our success.
Responsibilities
- In partnership with management team, ensure store is achieving company objectives and KPI goals
- Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
- Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
- Perform register functions while using your sales, promotion, and product knowledge to drive add-on sales
- Absorb responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
- Work a flexible schedule inclusive of holidays, nights, and weekends
Requirements
- Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and proven sales performance
- Flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
- Fashioned-focused and stay on top of current trends
Physical Requirements
- Able to stand and walk around during scheduled shifts
- Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
- Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.
What You’ll Get
- Associate discount 50%
- Additional monthly discount coupon
- Mental health resources
- Sick time
- 401(k) with Company match
- Employee Stock Purchase Program (ESPP)
- Tuition reimbursement
- Sick time benefit available where legally required
Pay
Pay range: $17.90 - $21.26 per hour
Schedule
Flexible schedule inclusive of holidays, nights, and weekends