Key Hourly Manager

Essential Functions

• Manages through “hands on” supervision of the restaurant.
• This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties.
• Ensures staff is following established recipes and procedures.
• Helps to control the guest flow and monitors ticket times.
• Creates and maintains a safe and healthy work environment.
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility.
• Ensures consistency in food and service to increase sales 100% table visits (if applicable).
• Maintains proper uniform and image standards at all times.
• Ensures cleanliness of restaurant and safety of guests is maintained at all times.
• Follows TIPS and OSHA guidelines during a shift.
• Works during peak business hours to set the pace in Front and Back of House depending on position.
• Maintains a safe, fun, and clean work environment for the staff.

Competencies

• Accountability - Ability to accept responsibility and account for his/her actions
• Communication, Oral - Ability to communicate effectively with others using the spoken word
• Communication, Written - Ability to communicate in writing clearly and concisely
• Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines
• Working Under Pressure - Ability to complete assigned tasks under stressful situations