Key Holder

About the role

IT’SUGAR is expanding rapidly with over 100 locations nationwide, aiming to provide a joyful shopping experience. We are seeking a fun and dynamic Retail Keyholder to join our team.

Responsibilities

• Deliver exceptional customer service
• Absorb and follow our customer engagement model, SUGARTAINMENT
• Maintain a clean and organized sales floor while adhering to store visual standards
• Operate POS/register to properly cash out all customers
• Achieve sales goals by assisting customers with requests and inquiries, suggesting additional products, and explaining product information
• Support store operations by maintaining cash handling records, performing opening and closing procedures, merchandising displays, assisting with special events and promotions, and understanding and complying with loss prevention policies
• Perform operational responsibilities such as sales floor/backroom/restroom maintenance, cleaning, mopping, etc.
• Embody our core values of being positive, playful, present, and a difference maker

Requirements

• Must be 18 years of age or older
• Education: High School diploma or equivalent preferred
• Experience: 6 months in a similar retail role preferred
• Flexible schedule including days, evenings, weekends, and holidays
• Ability to use a POS/cash register
• Standing, walking, reaching, talking, hearing, lifting up to 25 lbs., and lifting up to 50 lbs. with assistance
• Ability to work alone or with minimal supervision

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% Employee Discount
• Perk Spot (discounts on cell phone, travel, theme parks, etc.)
• 401k with company match beginning the 1st of the month after 60 days of employment
• Employee Assistance Program