Key Holder

Go! Retail Group is based in Austin, Texas. We are an established retailer with a passion for innovation, operations and community. The parent company to Go! Stores, Attic Salt Stores, Toys”R”Us Flagship, Calendars.com, NIQUEA.D, Snoozimals and Tiny Headed Kingdom. We are the dominant retailer of calendars, games and toys products in shopping centers nationwide, operating 200 year-round stores and 600 seasonal stores across the United States. We also operate 3PL services and manage two large distribution centers. Many employees have more than 10 years of tenure.

About Us

We are a family-owned business and believe in operating responsibly and with heart. Our values are the foundation to our business:

• Innovate and collaborate: We never want to stop dreaming and bringing ideas to life as a team.
• Integrity and transparency: How we show up in everything we do matters to us.
• Community: We take pride in being a supportive and flexible employer, building deep relationships with our partners, and have a positive impact on our diverse communities and ecosystems.
• Fun: At the core, Go! Retail Group is about bringing joy to our customers. The process to get there should be fun and challenging.

Overview

This part-time role is responsible for opening and closing the store, managing the cash register, assisting customers, and ensuring the store is organized.

Responsibilities

Sales & Services

• Greet every customer on entry
• Execute Five Steps to a Sale at every opportunity
• Offer current promotions and special offers
• Operate the Point of Sale system accurately
• Provide comprehensive service by utilizing calendars.com, email marketing, and in-store special orders

Maintaining the Store Environment

• Maintain a store environment that meets visual merchandising standards, engages consumers, and stimulates them to buy
• Receive and place new shipments
• Reset features and promotions as directed
• Complete regular housekeeping tasks

Opening & Closing Procedures

• Open and/or close the store as scheduled
• Prepare cash bank at opening
• Prepare and make nightly cash deposits at closing
• Complete opening or closing checklist for every shift

Requirements

• One year of retail experience (or related experience)
• Enthusiasm about being an impactful and innovative leader
• Self-motivated, passionate about work, and solution-oriented mindset
• High integrity, accountability, reliability, and openness to feedback
• Ability to create an exciting shopping experience by staying connected with customer needs
• Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention
• Basic computer skills, including POS systems and Microsoft Office
• Able to perform basic math functions
• Flexible and thrives in a fast-paced environment
• Attention to detail

Schedule

• Part-time, up to 20 hours per week
• Weekends as needed
• Evenings as needed

Benefits

• 401K retirement plan
• Employee discount
• Flexible schedule

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

• Occasionally lift and/or move up to 30 pounds
• Specific vision abilities required: close vision, distance vision, and peripheral vision
• Regularly required to talk and hear
• Frequently required to use hands to finger, handle, or feel
• Required to stand, walk, and reach with hands and arms

Work Environment

• Retail sales environment
• Moderate noise level