Key Holder

About the role

As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

Responsibilities

• Maintain store aesthetics by cleaning, stocking, organizing and following merchandising plans
• Stay up-to-date with brand and product knowledge, company information, sales and company-wide events
• Serve as an essential sales leader for the store, achieving daily sales objectives

Core Values

• Aim For The Podium: Provide an outstanding shopping experience and deliver exceptional customer service
• Take Risks; Wear a Helmet: Embrace new ideas, growth, and progress; learn from failure with preparation
• Share The Road: Prioritize health, safety, and wellness through programs and resources
• Do the right thing, always: Maintain a friendly and upbeat personality
• Keep It Real: Earn hourly base pay plus uncapped tiered commission based on meeting sales goals

Qualifications

• 1 year or more of Key Holder or Sales Lead experience, or an equivalent role at a retail store
• 2 years or more of sales or customer service experience
• A self-starter mentality that consistently delivers an outstanding, personalized retail experience
• An open mind, eager to learn and be a part of the riding community
• Experience with computers and POS systems (particularly RetailPro)
• Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)

Pay

Average total pay: $13.50–$19.50+ an hour (hourly base pay + uncapped tiered commission structure, based on meeting your sales goal)

Benefits

• Generous employee discounts on all products
• Additional incentives available, such as SPIFFS
• Full-time benefits include Medical, Dental, Vision, Life, and Accident coverage; Paid Time Off; and 401K matching
• Voluntary benefit: DailyPay allows secure, instant transfers of earned pay before payday (available immediately upon hire)

Schedule

This position can be part-time or full-time.