Key Clerk at the Cherokee Hotel at Harrah's - Cherokee, NC

About the role

As a family owned and operated business, 12 Oaks Parking has been providing valet and parking services for over 15 years. We are a fun and flexible company looking to add a customer service focused key clerk to our valet property in Cherokee, NC.

Responsibilities

• Interact with guests and provide hospitality and service as required by the hotel.
• Maintain organization and multi-task in a fast-paced environment.
• Accurately take payment for valet services and maintain proper records.
• Collaborate with the valet team and supervisors to ensure prompt service for guests.
• Maintain an immaculately clean valet room for both appearance and safety.
• Follow appropriate service recovery measures to ensure guest satisfaction.
• Perform additional duties as directed.
• Maintain a professional appearance while on duty.

Requirements

• A high school diploma or GED is required.
• Six months of money handling and electronic cash register experience is preferred.
• Excellent oral and written communication skills are necessary.
• The ability to handle multiple priorities simultaneously is essential.

Benefits

12 Oaks is an equal opportunity employer and does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Pay

Details about pay are not specified in this posting.

Schedule

Flexible shifts are available Monday through Sunday, including 7:00 AM-3:00 PM and 3:00 PM-11:00 PM.