Key Account Support Specialist

Responsibilities

• Direct client annual review process
• Work closely with Key Account Managers to manage client business planning, forecasting, annual reviews, and joint business planning
• Leverage insights to develop category review presentations and promotional planning
• Actively manage and develop strategic annual plans for clients
• Lead all issue resolution activities with client systems
• Identify and address overspend and/or spending shortfalls
• Work with relevant KAMs to resolve issues, using insights and data to recommend improvements
• Suggest strategic actions and guide client promo planning activities

Qualifications

• Expertise within client systems and platforms
• Knowledge of client products, brands, SKUs, pricing, and promotional plans
• Strong analytical skills to interpret data and make recommendations
• Excellent communication and problem-solving abilities
• Ability to work independently and collaboratively with cross-functional teams