Key Account Manager - Midwest
About Us
We are a global, family-owned company driven by a passion for innovation. Building on our foundational expertise in carbohydrate chemistry and cell cycle biology, we develop innovative treatments for unmet patient needs, with a focus on iron metabolism and blood-related disorders. With 700+ employees across the UK, Ireland, the Nordics, Germany, the USA, and China, we are committed to scientific excellence, patient care, and collaborative partnerships with the medical community.
Our Core Values
People-Driven
We are a family-held company built on passionate, knowledgeable people. We value integrity, open-mindedness and respect and are guided by these values in all our endeavors. We respect each individual who becomes a part of our journey, from our employees and partners to our end-users. And we recognize that the strength in all our collaborations is trust.
Committed to Quality
Quality is our source of inspiration. Quality drives our results. It represents our aspiration for excellence and our focus on driving continual improvements. For our partners and end-users, quality must always be tangible in our products, processes and people. This way, quality is the promise we keep every day.
Innovating for Better Lives
Innovation is essential in our quest to improve the lives of humans. We seek to address unmet needs through our expertise in iron and carbohydrate-based pharmaceuticals. We believe in a holistic and collaborative approach to research and innovation, so we work together with the scientific and medical communities to set new standards. We have continued our growth trajectory since we launched our first product in the US, Monoferric® (ferric derisomaltose), through acquisitions, partnerships, and pipeline. Our R&D investments continue to leverage our core competencies, alongside our recent advancements in oncology supportive care.
Position Overview
This is a field-based position. Candidates are expected to live within reasonable commute range to a major airport and work in the field and from a home office.
The Key Account Manager (KAM) is a field-based role within the Market Access Department—distinct from the Sales organization. The KAM serves as the primary Pharmacosmos interface for assigned health systems, oncology networks, IDNs, and emerging care models. This role is responsible for driving patient access through the formulary process, EHR integration, contract pull-through, and operationalization of Pharmacosmos products within complex healthcare delivery systems. Success requires sophisticated business acumen, strong cross-functional leadership, and the ability to align customer needs with the complete value proposition of all PTI brands. This individual will work in a highly collaborative environment that includes field sales, market access, medical, legal, and regulatory.
Responsibilities
Strategic Account Leadership
- Serve as the primary relationship liaison for key accounts, building strong connections across C-suite, pharmacy leadership, medical directors, service line executives, and financial stakeholders.
- Develop a deep understanding of each account’s short-term and long-term strategic priorities and accordingly align Pharmacosmos resources.
- Conduct regular strategic business reviews and account plans across oncology and hospital-based accounts to support patient access, customer utilization, and product growth.
- Lead engagement to drive product reviews, formulary inclusion, and EHR build for pathway placement of Pharmacosmos products.
Market Access, Pricing, and Contracting Expertise
- Execute all contract pull-through, with a focus on oncology networks, hospital systems, community oncology practices, and independent infusion centers.
- Maintain mastery of key pricing and reimbursement mechanisms, including ASP quarterly adjustments, WAC pricing, distribution channel analytics, distribution models, 340B Pricing, and unique acquisition priorities.
- Serve as the subject matter expert (SME) for business-to-business discussions involving contracting terms, pricing strategy, and rebate structures.
- Build long-term partnerships with national accounts, contracting, and analytics teams to evaluate performance and develop collaborative growth strategies.
Cross-Functional Collaboration
- Coordinate closely with internal matrix partners (Sales Account Representatives, Field Reimbursement Managers, Clinical Nurse Liaisons, Medical Science Liaisons, and Regional Sales Directors) to deliver holistic, customer-centric solutions.
- Facilitate alignment between Market Access, Sales, Medical, and other enabling functions to ensure cohesive execution.
Customer Insight & Industry Intelligence
- Maintain current knowledge of oncology standards of care, emerging clinical trends, and value-based care initiatives, using approved materials to communicate product and contract value.
- Continuously monitor competitive activity, marketplace dynamics, and shifts in payer or regulatory landscapes that may impact Pharmacosmos products.
- Build and sustain relationships with formulary-influencing KOLs and PHDMs across pharmacy, clinical, and administrative leadership, not limited to but including participation in regional and national conferences.
Operational Excellence
- Prioritize time and opportunities in alignment with regional and national strategies.
- Maintain complete and accurate documentation of account activity in the PTI CRM system.
- Provide routine updates on QBRs, contract activity, at-risk accounts, and major wins.
- Complete special projects and other duties as assigned by Market Access leadership.
Requirements
- Bachelor’s degree (MBA/MHA preferred).
- Extensive market access account management experience within oncology clinics or hospital systems.
- Experience with buy-and-bill products and GPO contracting pull-through.
- Demonstrated ability to influence executive-level decision makers.
- Strong analytical, negotiation, and financial acumen.
- Deep experience in highly matrixed environments.
- Oncology/Hematology therapeutic experience is strongly preferred.
- Ability to travel up to 50%.
Competencies
- Teamwork & Collaboration: Works effectively across internal and external stakeholders to achieve shared goals; promotes transparency and alignment.
- Communication Excellence: Communicates complex clinical, operational, and economic concepts clearly and confidently across all organizational levels.
- Leadership & Influence: Operates with integrity, builds trust, and leads cross-functional efforts without authority; able to guide teams toward aligned decisions.
- Strategic & Financial Acumen: Applies critical thinking to understand market forces, pricing models, contracting strategies, and customer economics.
- Negotiation & Problem Solving: Navigates complex business issues with creativity and poise; seeks balanced, win-win outcomes that support customer and corporate objectives.
- Execution & Drive: Delivers high-quality, timely work with a sense of urgency; takes ownership and consistently drives toward strategic goals.
Attitude And Demeanor
- Serves as a proud Pharmacosmos ambassador.
- Maintains a customer-centric, forward-thinking mindset.
- Demonstrates humility, accountability, and strong personal leadership.
- Organized, analytical, and committed to continuous improvement.
Flexibility
Our roles can evolve over time. Reasonable flexibility is, therefore, a key part of any job at Pharmacosmos. Significant variations in duties and responsibilities should be discussed between the employee and manager.
Additional Information
Requires budgetary responsibilities and discretion with confidential data.