Key Account Manager III

Job Responsibilities

• Develop and execute budget in cooperation with the Coatings and Construction Solutions Business Unit to include growth targets for volume, revenue, and gross margin.
• Drive and support sales efforts to deliver agreed business targets - volumes, revenues, profitability (product and territory), and working capital (accounts receivables and percent current).
• Build and maintain strong relationships with customers and key external stakeholders in the textiles industry.
• Stay up to date with the latest industry trends, new technologies and competitor offerings, inform internal stakeholders about developments.
• Conduct market mapping to analyze customers, demand, unmet needs and competitors.
• Identify and develop new business opportunities, identify threats, mitigate risks.
• Manage the sales cycle from lead generation to deal closure.
• Ensure customer needs are met through collaboration with Technical Service, Marketing, Product Management, Supply Chain, Quality and Customer Service.
• Ensure compliance with SHE requirements in the area of responsibility in line with internal, contractual and legal requirements.
• Negotiate prices, rebates, payment terms and conditions and supply agreements.
• Plan and conduct customer visits in the assigned territory considering the value of the customer relationship.
• Create visit reports for sustainable information and communication within the organization.
• Maintain accounts receivable, ensure punctual payments and cash flow targets, actively manage credits in collaboration with Finance.
• Manage claims in collaboration with Technical Service and Quality.
• Support the Head of Sales in territory, budget and forecast planning.
• Represent Synthomer at trade shows, conferences and congresses.

Requirements

• Bachelor’s degree in Chemistry, Chemical Engineering, Civil Engineering, and/or combination of education and related experience.
• Master’s degree preferred.
• Minimum of five years’ sales experience; preferably in the chemicals industry.
• Ten or more years preferred.
• Strong track record and proven experience in sales of polymers and additives in the chemicals industry and knowledge of end-use applications.
• Full commitment to business integrity, customer value, teamwork, innovation, and diversity, equity and inclusion (DE&I).
• Excellent communication, negotiation and presentation skills.
• Ability to build and maintain strong relationships with customers.
• Self-motivated with a strong sales drive, determination and target-oriented mindset.
• A mission-driven, team player with the desire to make an impact and difference.
• Ability to plan and manage at both strategic and operational levels.
• Outstanding interpersonal skills across cultures.
• Experience working across cultures collaboratively in a global organization.
• Excellent MS Office software experience, CRM and planning tools (e.g., Salesforce, Arkieva).
• Valid driver’s license and ability to travel up to 60%.