Key Account Manager- Data Centers

The Key Account Manager – Data Center is responsible for leading BAC’s commercial strategy, relationship development, and long-term growth with key customers in data centers. This role carries a strong mandate for accelerated expansion through innovative product and service solutions. As the primary executive interface to these accounts, the KAM shapes account strategy, influences decision-makers at all organizational levels, and orchestrates execution across BAC’s global regions and functional teams.

Responsibilities

• Own the development, profitable growth, and management of the assigned data center account.
• Serve as the senior point of contact representing BAC across all commercial and technical discussions, aligning HQ, regions, and business units behind a unified account approach.
• Drive short- and long-term order and pipeline management in accordance with BAC’s corporate strategy and assigned financial targets.
• Map, build, and sustain executive-level relationships with the account’s organization to promote customer satisfaction and cultivate a long-term partnership.
• Champion VOC (Voice of the Customer) insights into BAC’s global product portfolio, R&D roadmap, and service strategy.
• Ensure consistent and proactive account coverage, fostering trust and transparency across all touchpoints.
• Identify, qualify, and advance opportunities using structured strategic selling methodologies and CRM tools.
• Lead strategic analyses to define value propositions, solution positioning, and commercial justification for BAC offerings.
• Work closely with other teams to ensure operational excellence, contract compliance, and on-time delivery of customer commitments.
• Deliver compelling executive communications grounded in data, insights, and industry trends.
• Monitor and influence decision chains within the customer’s global organization in a responsive way to secure and maintain competitive advantage for BAC.
• Navigate and negotiate complex commercial, contractual, and technical topics to a successful close.

Requirements

• Bachelor’s degree in Business, Marketing, Engineering, or related field required; MBA preferred.
• 5+ years of senior sales, business development, or account leadership experience managing global, high-profile or hyperscale customers.
• Demonstrated success closing complex, multi-stakeholder deals and shaping long-term enterprise partnerships.
• Strong commercial acumen with working knowledge of contractual terms, project/program management, and solution-based selling.
• Exceptional organizational, analytical, and interpersonal skills with the ability to navigate ambiguity.
• Highly self-directed, persistent, and able to drive initiatives to completion with minimal oversight.
• Strong negotiation skills and a track record of influencing executive-level stakeholders.
• Deep understanding of the customer’s business model, industry position, and technology landscape.
• Motivational leadership mindset with the ability to guide cross-functional teams toward common objectives.
• Ability to analyze and interpret complex business environments to formulate strategic recommendations.
• Demonstrates urgency, initiative, and an opportunity-driven mindset in all account activities.
• Skilled at delivering persuasive and structured presentations to diverse technical and executive audiences.
• Ability to negotiate, influence, and align multiple stakeholder groups toward desired outcomes.

Key Relationships

• The customer(s)
• Regional Sales, Service, and Operations Teams
• Global Business Development Team

Travel: Approximately 20%; domestic and international.

Pay

$108,200 - $185,200

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Paid time off
• 401k
• Employee stock ownership plan
• Annual bonus incentive program