Key Account Manager, CTV Supply

About the team

Our Key Account Management team is a driven group of problem solvers who thrive on supporting top CTV media clients and helping them navigate complex adtech challenges. The team works across the CTV supply chain, connecting Top Broadcasters, Publishers, Platforms, and OEMs to demand via Deals, PMPs, and PG, ensuring clients get the most value from our platform. Focused on long-term growth, the team strengthens account relationships, increases platform adoption, and leads upsell and cross-sell opportunities. Close collaboration with Supply and Demand Sales, TechOps, and Product ensures clients receive strategic guidance and a seamless experience.

This role is 50% remote and requires the candidate to work in the NYC office.

Responsibilities

• Manage a portfolio of CTV accounts spanning Top Broadcasters, Publishers, Platforms, and OEMs.
• Serve as the primary point of contact, owning all strategic and operational communication.
• Support and optimize Deals, PMPs, and PG connections via SpringServe, Publica, FreeWheel, and similar CTV ad-serving platforms.
• Analyze performance, revenue trends, and technical signals to deliver clear, actionable insights.
• Lead onboarding and ensure timely, high-quality activation of new integrations or product features.
• Prepare and deliver Quarterly Business Reviews and forward-looking recommendations.
• Identify opportunities to expand usage, drive adoption, and introduce new products or capabilities.
• Coordinate with Supply/Demand Sales, Product, TechOps, and Analytics to address issues and unlock new value.
• Manage escalations with clarity and urgency, ensuring strong client satisfaction and continuity.

Requirements

• Minimum of 3 years of client services experience (various levels available, i.e., mid-senior).
• Hands-on experience within CTV, ad serving, or other programmatic platforms (e.g., SpringServe, Publica, FreeWheel).
• Familiarity with Deals, PMPs, and PG deal structures in the CTV/OTT ecosystem.
• Analytically focused with the ability to make key decisions based on data.
• Strong relationship-building skills and enjoyment of interpersonal interactions.
• Ability to manage high-volume client requests effectively.
• Resourceful, diligent, and goal-oriented.
• Inquisitive learner, critical thinker, and eager to apply analytical skills.
• Enthusiastic about working in a diverse and supportive team environment.

Growth Expectations

• During your first month: Gain a full understanding of our products and team operations.
• After three months: Become a trusted Key Account Manager to our clients and own an omnichannel account list.
• In six months: Sharpen your skills to handle complex issues easily, including troubleshooting or campaign performance, and build strong client relationships.

About us

Equativ, a leading independent ad platform, brings scale and simplicity to digital advertising. Following its recent merger with Sharethrough and the acquisition of Kamino Retail, advertisers, media owners, and technology partners rely on Equativ’s advanced SSP, curation, and retail media services and technology to achieve maximum business outcomes. With a focus on privacy-first programmatic video, CTV, and data-driven solutions, Equativ enables clients to activate across the digital ecosystem while protecting consumer privacy. The company’s global expertise is backed by a team of over 750 employees across 19 countries. As a proud recipient of the HappyIndex@Work label, Equativ is committed to providing a dynamic, flexible workplace where employees thrive, grow, and excel in both their professional and personal lives.