Key Account Manager - Convenience

About the Role

We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We are more than a product and more than a company; we are a culture full of motivated people who roll up their sleeves and get the job done with integrity, love, innovation, and radical transparency. Join us as we take action on our commitment to provide quality coffee and give back to the veteran and first responder communities.

Responsibilities

• Develop and maintain strong relationships with key clients by understanding their business objectives and challenges, and regularly communicating to assess satisfaction and address concerns.
• Meet or exceed sales targets by identifying and pursuing upsell and cross-sell opportunities, while collaborating with the sales team to develop and execute strategies that drive revenue growth.
• Develop and implement strategic account plans by analyzing market trends, monitoring competitors, and partnering with cross-functional teams to deliver customized client solutions.
• Negotiate contracts and agreements that ensure favorable terms for both the company and the client, while maintaining long-term partnership value and alignment.
• Coordinate with internal teams such as marketing and product development to align on strategy, while effectively communicating key client insights and collaborating across the sales organization to share best practices.
• Prepare regular reports on sales performance, account status, and forecasts, while leveraging data to identify trends, evaluate progress, and uncover opportunities for continuous improvement.
• Collaborate internally on sales forecasting and planning.
• Strengthen relationships through proactive follow-up, clear communication, and timely information sharing.
• Collaboratively set targets, monitor in-store execution, and expand brand presence across convenience retail partners.
• Manage chain retailer customer relationships, driving distribution and sales volume growth.
• Serve as a BRCC Ambassador, always demonstrating BRCC Core Values.

Requirements

• 3-5 years of experience in sales management; proven track record of creating successful long-term strategic partnerships with retailers (experience in CPG preferred).
• Bachelor’s degree in business or a related field, or 6 years of equivalent professional experience in lieu of a degree.
• Strong presentation skills, with the proven ability to build consensus among diverse stakeholders.
• Exceptional communication skills, both written and verbal.
• Strong computer and analytical skills; mid-level Excel skills required; CRM experience required.
• Experience negotiating and executing contracts.

Pay

The anticipated base salary range for this position is provided below. Actual compensation will be determined based on the candidate’s relevant experience, skills, qualifications, internal equity, geographic location, and business needs. This range represents the Company’s current good-faith estimate at the time of posting.

Base Salary Range: [Listed range from posting, if specified]