Key Account Manager - Cardiovascular - San Antonio, TX

About the role

The Cardiovascular Account Manager will report into a Cardiovascular Account Director. Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Cardiovascular products and plan/execute actions for success in these accounts.

Responsibilities

• Develops and executes innovative strategies to reach difficult to access health care providers and accounts in a compliant manner
• Maintains comprehensive account profile / needs assessment / strategic plan
• Responsible for routinely meeting with appropriate opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc., that act as partners or decision-makers within the Health System Manager assigned accounts
• Presents MAC approved data and CV product messaging for approved CV products and delivers clinical messages compliantly within all governing policies
• Accountable for ensuring formulary adoption in targeted / assigned hospital accounts to help drive appropriate utilization of approved CV products; works with other sales colleagues to lead and coordinate pull-through and access
• Monitors Amgen business performance across Cardiovascular portfolio
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams (Sales Representatives, District Sales Managers, Regional Sales Directors, Reimbursement/Access Specialists, Nurse Educators, Regional Marketing Managers, and the Value Based Partnership Team)
• Captures and analyzes field intelligence to provide recommendations to Amgen home office, including CV brand teams
• Supports value of innovation

Requirements

• Doctorate degree & 2 years of sales experience and/or related account management experience
• Or Masters degree & 4 years of sales experience and/or related account management experience
• Or Bachelors degree & 6 years of sales experience and/or related account management experience
• Advanced degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
• Clinic, hospital, dyslipidemia, heart failure, access environment, applicable competitors, and industry experience preferred
• Cardiology experience, including dyslipidemia, heart failure and acute coronary syndromes, highly preferred
• A solid understanding of the current environment and trends in community cardiology practices
• Understanding of the internal and external dynamics in both dyslipidemia and heart failure (e.g.: inpatient to outpatient management and protocols, readmission programs, Electronic Management systems, performance vs quality metrics, CHF/interventional performance priorities)
• District Management Experience preferred
• Reimbursement / managed care experience highly desirable
• Experience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD) strongly preferred
• Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process for all assigned accounts and communicates with matrixed team on impact to our approved CV products and the competition
• Functional knowledge of Medicare and Government agencies, as well as abilities that match needs to strategic account management in state or federal sector
• Knowledge of payor systems, billing, coding and reimbursement processes
• Knowledge of CMS policies and processes
• Documented ability to work with sales force to resolve payor related issues

Qualifications

• Demonstrates leadership ability with a focus on influence, impact and leading without authority
• Ability to understand and identify key staff and departments that influence decision-making for biopharmaceutical product utilization within each key account, then maintain and grow relationships with these key decision makers within the accounts
• Ability to identify and procure appropriate Amgen resources to achieve account objectives
• Ability to analyze, interpret and draw insights from clinic economics/financial performance
• Ability to analyze, interpret and draw insights from varying data sources
• Ability to successfully navigate through clinic reimbursement
• Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication
• Ability to work in a fast-paced environment and handle multiple competing priorities
• Creative problem-solving skills
• Ability to take initiative, impart energy and enthusiasm, and work in teams
• Ability to work independently
• Broad range of computer skills

Skills

• Strong communication and relationship-building skills
• Ability to manage multiple projects simultaneously
• Proficiency in Microsoft Office Suite
• Knowledge of healthcare regulations and compliance standards
• Ability to work in a matrixed organization

Benefits

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Pay

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

Schedule

Full time