Key Account Manager - Cardiovascular - Detroit, MI

About the role

The Territory covers: Corewell Health, Henry Ford Health System, and Tenet Healthcare DMC. Join Amgens Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission to serve patients living with serious illnesses drives all that we do.

Responsibilities

• Assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Cardiovascular products and plan/execute actions for success in these accounts.
• Work internally through the matrix team, and externally with customers to develop strong relationships for Amgen to support portfolio performance and brand strategies at multiple touch points and levels within complex partner organizations.
• Develop and execute innovative strategies to reach difficult to access health care providers and accounts in a compliant manner.
• Maintain comprehensive account profile / needs assessment / strategic plan.
• Routinely meet with appropriate opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc., that act as partners or decision-makers within the Health System Manager assigned accounts.
• Present MAC approved data and CV product messaging for approved CV products and deliver clinical messages compliantly within all governing policies.
• Ensure formulary adoption in targeted / assigned hospital accounts to help drive appropriate utilization of approved CV products; work with other sales colleagues to lead and coordinate pull-through and access.
• Monitor Amgen business performance across Cardiovascular portfolio.
• Identify drivers/barriers and coordinate pull-through initiatives across field teams (Sales Representatives, District Sales Managers, Regional Sales Directors, Reimbursement/Access Specialists, Nurse Educators, Regional Marketing Managers, and the Value Based Partnership Team).
• Coordinate Amgen home office engagement with customers; work collectively with matrix and alliance team members to arrange approved promotional programs, displays and hospital initiatives that will effectively and compliantly promote assigned products.
• Build and develop professional relationships with key customer decision-makers, to include (but not limited to), Hospital Pharmacy, Lipid Clinical, Heart Failure Clinical and Quality Directors (inpatient and outpatient), hospital finance decision makers within assigned accounts.
• Partner closely with Organized Customer Team Regional Account Executives and Regional Medical Liaisons in shared accounts.
• Coordinate with Reimbursement Access Value team to support open access to Amgen portfolio.
• Provide actionable field intelligence and recommendations to Amgen home office, including CV brand teams.
• Provide field insight/recommendations to Pricing/Brand/GPO teams.
• Lead contract delivery, business reviews and performance tracking.
• Organize competitive response.
• Shape the environment.
• Execute value/FDAMA 114 tools where appropriate.
• Support value of innovation.

Qualifications

• Doctorate degree & 2 years of sales experience and/or related account management experience
• Or Masters degree & 4 years of sales experience and/or related account management experience
• Or Bachelors degree & 6 years of sales experience and/or related account management experience