Key Account Manager - Bone Health - Southern California (San Diego, Hawaii)

Role Responsibilities

• Key account strategic lead: Develops and executes innovative market strategies to reach difficult to access health care providers and accounts in a compliant manner.
• Amgen Bone Health contracting point.
• Serves as lead for post-fracture care initiatives.
• Maintains contract delivery, business reviews, and performance tracking.
• Coordinates with GPOs and large Rheumatology Networks.
• Maintains monitoring of Amgen business performance across portfolio.
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams.
• Provides actionable field intelligence and recommendations to Amgen home office.
• Promotes collaboration with Market Access Team Account Executives in shared accounts.
• Resolves contracting/membership/channel issues.
• Shares field insight and recommendations with Pricing, Brand, and GPO teams.
• Shapes the environment, including exploration of Alternate Sites of Care, Injection Sites, and value-based partnerships.

Basic Qualifications

• Doctorate degree & 2 years of sales experience and/or related account management experience
• Or Masters degree & 4 years of sales experience and/or related account management experience
• Or Bachelors degree & 6 years of sales experience and/or related account management experience

Preferred Qualifications

• 3+ years of account management and/or public payor experience
• Resides in the geography and has established relationships with the key accounts/customers
• Advanced degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
• Clinic, hospital, access environment, applicable competitors, specialty experience
• District Management / Reimbursement / managed care experience
• Demonstrated solid understanding of the current marketplace and trends
• Knowledge of payor systems, billing, coding and reimbursement processes
• Knowledge of CMS policies and processes
• Documented ability to work with sales force to resolve payor related issues
• Clear understanding of buy and bill process
• Proven ability to think strategically and develop, execute and monitor strategic business plans
• Demonstrated ability to engage, influence, and lead cross-functional teams

Additional Qualifications

• Demonstrates leadership ability with a focus on influence, impact and leading without authority
• Identifies key staff and departments that influence decision-making for biopharmaceutical product utilization within key accounts, then cultivates relationships with these key decision makers
• Identifies and procures appropriate company resources to achieve account objectives
• Analyzes, interprets and draws insights from clinic economics/financial performance
• Analyzes, interprets and draws insights from varying data sources
• Successfully navigates through clinic reimbursement
• Experience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD)
• Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process
• Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication
• Thrives in a fast-paced environment handling multiple competing priorities
• Approaches challenges with a solution-oriented mindset
• Takes initiative, imparts energy and enthusiasm, and works in teams
• Exhibits a broad range of computer skills