Key Account Manager

Job Description Account Coverge: ADUSA, Wakefern, Wegmans, and Harris Teeter Role Purpose The Key Account Manager owns day‑to‑day delivery and execution for an assigned account or group of accounts, with accountability for both growth and operational performance. This role delivers against revenue, trade, and margin targets by balancing strategic priorities with real-time issue resolution across pricing, service, deductions, and in‑market execution. The KAM operates at the center of the business, translating plans into execution while navigating customer demands, internal constraints, and ongoing trade-offs. Essential Duties And Responsibilities Customer Strategy & Business Planning: Lead the development and execution of annual and quarterly joint business plans aligned to volume, revenue, share, and profit targets.Identify and pursue growth opportunities across assortment, pricing, in-store execution, and eCommerce strategies. Customer Relationship Management Build and maintain senior-level relationships with buyers and merchant teams.Serve as primary point of contact for all account activity. Cross-Functional Leadership Manage broker team to ensure alignment to internal commercial priorities as well as execution against key retailer timelines.Collaborate across Brand, Trade, Shopper Marketing, Finance, Supply Chain, Demand Planning, and Revenue Growth Management. Sales & Analytics Execution Monitor and report performance using syndicated data and retailer POS.Deliver data-driven selling stories. Trade Targets Deliver trade targets and support accurate accrual tracking.Retail Activation & Execution:Implement 4P strategies and support eCommerce optimization.Reporting & Forecasting:Own forecasting accuracy and provide business updates. Qualifications Education and/or Experience Required Bachelor’s degree in Business, Marketing, or related field.5+ years CPG industry experience.Experience managing broker led accounts for Northeast grocer customersStrong financial acumen, category management expertise, and communication skills. Preferred Direct experience managing ADUSA and/or WakefernExperience with natural/organic CPG brands.Exposure to eCommerce/omni-channel.Experience with retailer or customer systems and syndicated data tools (e.g., POS reporting portals, NielsenIQ/IRI, loyalty or panel data, eCommerce analytics). Competencies And Proficiency Requirements Strategic & Commercial Acumen: Customer Business Planning – ExpertP&L and Trade Spend Management – Advanced Selling & Negotiation Skills Strategic Selling & Influence – ExpertNegotiation – Advanced Data & Analytical Fluency Forecasting – IntermediateSyndicated & Retail Data Analysis – Advanced Scope Financial/Budgetary Responsibility: Manage trade budget and compliance. Team Size: None Conditions Of Role Travel Requirements: ~40%Physical Conditions: N/AWork Environment: Remote Compensation And Benefits $90,000 -$155,000 (commensurate with experience and location)Medical, Prescription, Dental, Vision CoverageFlexible spending accountsDisability coverageLife insuranceCritical illness and accident insuranceLegal and identity protection insurancePet insuranceEmployee assistance programCommuter benefitsTuition assistanceAdoption assistance401(k)PTOParental Leave Hain Celestial is an equal employment opportunity/affirmative action employer. The Company does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, expression, genetic information, protected veteran status or any other characteristics protected by applicable federal, state, or local law. If you need accommodations for any part of the employment process because of a disability, please send an e-mail to talent@hain.com or call 516-587-5000 to let us know the nature of your request.