Key Account Manager

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

About the role

The Key Account Manager (KAM) will be responsible for the overall growth and strategic development of key account(s) in North America. The KAM coordinates all communication and oversees all short-term projects and long-term strategic priorities for the account(s), managing an existing base and developing new business. This includes gathering business information, developing commercial tactical plans, and executing these plans to generate expanded growth for the company.

Responsibilities

• Build and maintain strong relationships through proactive communication and regular visits to discuss existing business and commercial opportunities in targeted applications.
• Grow Sales/ICM and deliver budget targets.
• Act as a key contact point for customers and educate them on products, applications, and trends.
• Achieve KPI objectives according to global marketing and pricing strategy, as well as commercial guidelines.
• Design and update the Key Account Plan (KAP) as needed.
• Drive innovation and facilitate product launches.
• Maintain and continuously improve knowledge about products, applications, and markets in the industry.
• Develop, negotiate, and monitor contracts and pricing for new and existing business opportunities.
• Evaluate and propose innovative solutions for customer problems and coordinate with internal resources (R&I, etc.) to meet customer requests and ensure issues are resolved.

Requirements

• BS/BA preferred in a chemical or associated field; MBA a plus.
• 8 or more years of experience in the Home & Personal Care Market (10+ years preferred).
• Strong "Hunter" mentality with a track record of growing business while managing and growing large, complex accounts.
• Ability to educate customers and colleagues on both the technical and commercial aspects of the portfolio and communicate in a succinct and compelling way.
• Excellent initiative, autonomy, and enthusiasm.
• Demonstrated track record of successful sales/negotiations, key account management, business development, and internal/external relationships at multiple levels within the organization.
• Strong desire to share knowledge and ability to influence and forge strong relationships at any level in the customer organization or Global Business Unit.
• Experience and ability to work in a global matrix.
• Technical knowledge of formulation, surfactants, and polymers.
• Excellent project coordination and team-building skills.
• Demonstrated ability to make decisions under minimum supervision; occasionally makes decisions of a complex nature within operating guidelines.

Benefits

• Competitive salary and benefits package.
• 16 or more weeks of maternity/paternity and co-parenting leave, according to local regulations.
• Training platform for all employees.
• Free well-being sessions (physical and psychological).

Pay

The U.S. base salary range reasonably expected to be paid for this position is $127,680 - $159,600 per year. Actual compensation packages are based on a variety of factors unique to each candidate. Total compensation for this role also includes bonus and/or other incentives.

About Us

Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel, and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices, and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.