Key Account Manager

About the Role

As part of the Global Sales organization, the Key Account Manager will focus on building long-term, strategic partnerships with the organization's most valuable clients and strategic prospects, driving sustainable revenue growth, ensuring high client retention, and aligning company solutions with each client's business objectives.

Responsibilities

• Develops and implements value-generating account sales strategies in alignment with the regional sales and marketing director.
• Build and maintain strong, trust-based relationships with key accounts.
• Frames and delivers key contract negotiations according to agreed targets.
• Provides strong understanding of contracts and legal concepts for complex contracts including market as well as raw material-based pricing structures.
• Serve as the main liaison between OXEA and the customer across departments.
• Ensures close personnel market contact, e.g., through direct relationship building to key accounts and decision makers.
• Explores new strategic business opportunities, also in alignment with Business Development teams.
• Identify opportunities for growth through new product offerings, promotions, and execution enhancements.
• Manages payment targets and overdue handling.
• Manage monthly forecasts with precision and within accuracy guidelines.
• Lead key customer meetings, including preparation and presentation of strategic objectives.
• Address issues and concerns with professionalism and urgency.

Key Interactions

• Internal: Marketing, Supply Chain, Customer Service, Business Development, and others as needed.
• External: customers, vendors, associations.

Working Conditions

• Office environment.
• Intensive computer screen use.
• Traveling (up to 50%).

Requirements

• Bachelor’s degree in Business Administration, Chemistry, or Chemical Engineering; Master’s preferred.
• Deep knowledge and network in the CASE sector.
• Minimum of 10 years of experience in the industry.
• Proven track record in managing accounts and driving commercial success.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Strong analytical mindset with experience in data analysis and presenting actionable insights.
• Exceptional organizational skills and attention to detail.
• Fluent in English (speech and writing).

Benefits

• Excellent Medical, Dental, and Vision Insurance Plans.
• Health Equity Health Fund for health and dependent care.
• Disability Benefits.
• Basic Group Term Life and Accidental Death and Dismemberment (AD&D).
• Tuition Reimbursement.
• Paid Time Off for a balanced life.
• Competitive salary and bonus.
• 401(k) plan with match and profit-sharing match.