Key Account Manager

About the role

The Key Account Manager is primarily responsible for growing wallet share and building customer lifetime value with key strategic accounts. They will drive demand generation through identifying business development opportunities, selling downstream with channel partners, and delivering commercial insights that drive demand for Metrie products and services.

Responsibilities

• Grow wallet share and build customer lifetime value with key strategic accounts
• Drive demand generation through identifying business development opportunities, selling downstream with channel partners, and delivering commercial insights
• Create and execute strategies to increase the sustainable profitability and drive top and bottom-line growth of accounts
• Manage the Metrie brand touch points to drive brand value and awareness, leveraging an insight-driven, customer-centric approach (i.e., Challenger Selling) to generate awareness and interest for Metrie products/services among targeted Channel Partners
• Contribute to the delivery of quarterly and annual sales results that meet or exceed the region targets

Requirements

• A bachelor’s degree or equivalent work experience within the building products, interior finishing, construction, architect, interior design, or other related fields preferred
• Experience in dealing with purchasing agents, senior buyers, and small business owners
• A passion for customer service and building rapport with prospective and existing customers
• A strong passion for learning, growing knowledge and skills, and strong analytical skills
• Exceptional verbal and written communication skills
• Excellent organizational skills and effective time management to succeed in a fast-paced environment
• Proficiency in web-based computer systems (SAP, HubSpot, and Microsoft Office Suite - Teams, Outlook, Powerpoint, Excel)
• A valid driver’s license for business travel purposes

Qualifications

• Proven success in outside sales environments
• Strong relationship-building and trust-building skills
• Ability to manage multiple priorities and deadlines
• Strong problem-solving and analytical skills
• Excellent interpersonal and communication skills

Skills

• Customer Relationship Management (CRM) software proficiency
• Business Development and Demand Generation
• Strategic Planning and Analysis
• Channel Partner Management
• Insight-driven Selling

Benefits

• Competitive base salary, profit-sharing program, and car reimbursement program
• Comprehensive benefits package - medical, dental, eye care, and life insurance
• 401(k) Retirement Savings Plan - Up to 4% match, 100% vested after 6 months
• Challenging and meaningful work, and the chance to participate on cross-functional teams across the company
• Development opportunities - We recognize potential in our people and strive to offer various opportunities for advancement, training, and personal growth

Pay

The base pay range for this role starts at $100,000 - $110,000/year. It is important to note that this position may also qualify for discretionary bonuses or commission payments. The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location.

Schedule

This role is remote and supports customers in southern Wisconsin & throughout the Chicagoland area to central Illinois. The ideal candidate will reside in Wisconsin or the Chicagoland area with customer travel up to 50% of the time.