Key Account Manager

About the role

Key Account Manager position located in Raleigh, NC. Permanent position. Our client is looking for a Key Account Manager to join their Team!

Responsibilities

• Identifies, documents, and develops sales strategies for new business opportunities (NBO) at existing and new Key Accounts.
• Provides input into the MCDIP (Marketing, Concept, Development, Industrialization, Production) process as the voice of the customer.
• Ensures participation of required stakeholders at project management meetings.
• Follows the process requirements of the organization management system.
• Develops account strategies, updates and communicates the situation reflecting current status on a regular basis.
• Develops annual business plans as it pertains to the assigned market segment.
• Documents current and planned sales opportunities (price, volume, revenue) in SAP, providing all required documentation.
• Answers RFQ's (requests for quotation) in a timely and professional manner.
• Manages specification review and product costing with development teams, and presents required documentation for required levels of approvals.
• Assesses technical, commercial, and environmental risks of new projects.
• Reviews and leads the negotiation of contractual documents between and customers.
• Collaborates with marketing for regular updates on communication and competitive intelligence.
• Provides data for new automotive market segments, regulatory issues/opportunities, industry trade shows/congresses/government forums and provides analysis of competitors' product strategy in the market.
• Attends selected industry events as appropriate (trade shows, customer events).
• Represents the voice of the customer within and facilitates functional discussions as appropriate. (Program Management, Operations, Quality, Accounting, etc.)
• Develops and maintains relationships at multiple organizational levels with customers and engages management at appropriate levels as required.
• Identifies influencers and decision makers at customers.
• Makes recommendations regarding new product/market opportunities and associated price strategy.
• Understands the higher level corporate long range plans and strategy and ensure that the plans are being executed as relevant for the position.
• Responsible for all existing customer negotiations throughout the product life cycle (AIF, profit improvement, OES, warranty).
• Up to 20% Domestic and International travel required.

Qualifications

• Four year business degree, technical curiosity or aptitude required OR Technical Degree, Engineering degree preferred.
• Three to five years of sales or related business experience within the automotive industry.
• Knowledge in the field of engine or drivetrain technologies.
• Extensive sales network within the automotive industry at target customers.
• Commercial, sales, business aptitude required.
• Basic financial skills required.
• Working knowledge of email, MS Office suite of tools required.
• Knowledge of SAP environment preferred.
• Knowledge of technical trends for alternative propulsion systems (CE, BEV, EV).
• Strong sales skills are required.
• Identify, pursue, determine decision criteria, and drive to win business.
• Highly self-motivated.
• Good communication and presentation skills with demonstrated poise in front of customers.
• High self-confidence with strong values in regards to honesty and authenticity.
• Sets the correct image representing company.
• Team player and the ability to interface at all organizational layers within a multi-national corporation.
• Ability to quickly analyze information and be decisive in recommended actions.