Jobs · Sales

Key Account Manager

Crane Payment Innovations · United States · 4 wk ago
RemoteRemoteSalesFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no invention. Remove boilerplate like EEO, legal, navigation, duplicated lines, application instructions. Also remove hashtags maybe? They are not substantive? Probably can drop them. We need to parse the posting. Let's extract sections: - About The Role: includes description of role, tasks, responsibilities. Actually there is "About The Role Strategic Account Manager" then description. Then "Key Tasks And Responsibilities Include" list. Then later "Performance Expectations". Could combine responsibilities and performance expectations under Responsibilities? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role, Responsibilities, Qualifications, Skills, Benefits. Possibly also Requirements? The posting has "Qualifications And Requirements". Could treat that as Qualifications (or Requirements). We'll decide. We need to include only sections with real specific content. Let's extract content: About the role: The paragraph after "About The Role Strategic Account Manager" up to before "Key Tasks And Responsibilities Include". That includes: "The Key Account Manager is responsible for driving strategic growth and deepening executive relationships across a portfolio of Financial Institution accounts. As a trusted advisor, this leader will align customer business objectives with CPI's innovative hardware, software, and service solutions while championing the voice of the customer throughout the organization. Leveraging strong business acumen and consultative sales expertise, the Key Account Manager will deliver measurable outcomes, accelerate revenue growth, enhance customer retention, and build enduring partnerships that support CPI's long-term strategic objectives." We'll put that in

. Responsibilities: Should include the list under "Key Tasks And Responsibilities Include" and also maybe "Performance Expectations". The list includes many bullet-like sentences (though not bullet formatted). We need to convert to

  • . The text: "Develop a deep understanding of retail banking operations, branch transformation initiatives, cash recyclers, teller automation, cash processing, and cash logistics environments. Engage with financial institution executives to support strategic cash management, operational efficiency, and branch modernization initiatives. Develop and implement strategic account plans tailored to each client’s business needs and market dynamics. Build and maintain strong multi-tiered relationships with key stakeholders, including executive-level contacts. Maintain accurate account plans, opportunity pipelines, forecasts, and customer activity within Salesforce.com (SFDC)." Then after that there is a line: "Experience presenting business reviews and strategic recommendations to senior executives, including C-suite and operational leadership teams. Ability to influence customer strategy through consultative engagement and thought leadership. Identify growth opportunities and collaborate with internal teams to deliver customized solutions that drive value. Represent the voice of the customer to influence product development, service enhancements, and strategic decisions. Monitor account performance, track KPIs, and report progress regularly; take corrective action when needed. Collaborate cross-functionally with sales, product management, support, engineering, and marketing teams to ensure seamless customer experiences. Develop deep understanding of customer cash management process and articulate the requirements to ensure CPI’s newest product designs exceed future customer expectations. Lead contract negotiations and renewals, ensuring alignment with business objectives and customer expectations. Analyze market trends and customer feedback to anticipate needs and proactively address challenges. Drive customer retention and satisfaction through consistent engagement and value delivery. Engage in monthly and quarterly business reviews to ensure consistent messaging and alignment with CPI deliverables and customer expectations. Support annual planning, forecasting, and budgeting activities related to key accounts. Champion internal alignment by facilitating communication between departments and ensuring shared goals. Mentor junior sales team members and contribute to a culture of continuous improvement and knowledge sharing." Then "Performance Expectations Achieve annual revenue and margin objectives across assigned accounts. Maintain and grow customer retention and contract renewal rates. Increase penetration of CPI hardware, software, and service solutions. Develop and execute account growth plans resulting in measurable year-over-year expansion." We can combine all these as responsibilities. We need to split into list items. Each sentence could be a list item. We'll create
      with
    • for each distinct responsibility. We must not invent content; just split by sentences. Now Qualifications/Requirements: The section "Who We’re Looking For" includes description of desired candidate. Then "Qualifications And Requirements" list: Bachelor’s degree or equivalent experience; advanced education is a plus. Prefer 8+ years of experience managing complex accounts across diverse industries. Preferred experience within banking, financial institutions, cash automation, payments, cash logistics, fintech, branch technology, or adjacent markets Proven success in driving revenue growth and client retention. Strong business acumen and consultative selling skills. Willingness to travel as required to support customer engagement, business reviews, industry events, and strategic account planning activities (typically up to 50%). Personal Attributes list: Action Oriented..., Customer Facing Skills..., Relationship Builder..., Decision-Making Skills..., Facilitator..., Flexible..., Analytical..., Quality oral and written communication... We could treat "Qualifications And Requirements" as Qualifications section. And maybe Skills as separate? The personal attributes could be Skills. But we have both Qualifications and Skills headings allowed. We could put the degree, experience, etc under Qualifications, and the personal attributes under Skills. However the instruction says prefer few substantive sections over many thin ones. Might combine Qualifications and Skills into one section? But we have headings list; we can decide to include Qualifications and Skills both if they have content. Let's extract: Qualifications (hard): Bachelor’s degree or equivalent experience; advanced education is a plus. Prefer 8+ years of experience managing complex accounts across diverse industries. Preferred experience within banking, financial institutions, cash automation, payments, cash logistics, fintech, branch technology, or adjacent markets. Proven success in driving revenue growth and client retention. Strong business acumen and consultative selling skills. Willingness to travel as required to support customer engagement, business reviews, industry events, and strategic account planning activities (typically up to 50%). Skills (personal attributes): Action Oriented: You display a sense of urgency and are known for being a timely decision maker; Customer Facing Skills: You possess a drive to serve your “customers” and focus on responding promptly to customer needs; Relationship Builder: Ability to build effective relationships across a matrix organization and its leadership; Decision-Making Skills: You have a reputation for making quality decisions and sticking to them; Facilitator: You are good at negotiating win-win solutions for CPI and our customers; Flexible: You are comfortable wearing many hats and able to shift priorities as needed; Analytical: Identifies patterns in data quickly to predict future trends and presents information accordingly; Quality oral and written communication: Excellent verbal and written communication skills and the ability to write or speak about complicated issues in a manner that will be understood by all. We'll put those as
      • . Benefits: The posting includes "What Cpi Offers flexible work environments; competitive salary & benefit package; defined career growth plans with opportunities to go outside of your “comfort zone”; community involvement and volunteering events; opportunities to travel and work at our global sites." That's a benefits section. So we can have Benefits heading with list. Pay and Schedule: Not explicitly mentioned. There's "competitive salary & benefit package" but no specific pay figure. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits we have (they listed flexible work environments etc). Pay: they said competitive salary & benefit package but no specific number; that is vague but still mentions salary. However the instruction says never create Pay section unless posting actually states them. It does state "competitive salary & benefit package". That is a statement about pay, albeit not specific. Is that enough? The instruction says: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state competitive salary & benefit package, which is a statement about pay. So we could include Pay section with that sentence. However they also said "Prefer a few substantive sections over many thin ones." Might combine Pay into Benefits? But we have separate headings allowed. Could we include Pay with that sentence? It's not detailed but it's still substantive. I'd include Pay section with that sentence. Schedule: Not mentioned. No schedule info. So omit Schedule. Now we need to remove boilerplate: The EEO statement at end, the hashtags, the "CPI is part of Crane NXT" description maybe considered boilerplate? It's about company but not directly about the job. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The Crane NXT description might be considered company overview, not required to preserve? It's not about the job; but it's substantive info about the company. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. However earlier they said remove boilerplate like EEO etc. The Crane NXT description is not boilerplate; it's about the company. Might be considered part of the posting but not essential to the job. However they said preserve ALL substantive information; but also they said prefer few substantive sections over many thin ones. The company description could be omitted as not directly about the role? It's ambiguous. I'd keep it maybe as a brief paragraph under About the role? But they said do not repeat job title as heading; they didn't forbid extra paragraphs. However they said remove duplicated lines, navigation, legal, EEO, etc. The Crane NXT description is not those. I'd keep it as a short paragraph maybe under About the role or as a separate section? There's no heading for company overview. Could incorporate into About the role paragraph. But the instruction: "Use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So only those headings allowed. So we cannot add a custom heading like "About the Company". So we must fit that info into one of the allowed sections. Probably About the role is appropriate to include company context. We'll incorporate the Crane NXT description into About the role paragraph. Now we need to ensure we don't include duplicated lines. Check for duplicates: The posting repeats some phrases? Not obvious. Now produce HTML fragment:

        About the role

        ... (including company description)

        Responsibilities

        • Develop a deep understanding of retail banking operations, branch transformation initiatives, cash recyclers, teller automation, cash processing, and cash logistics environments.
        • Engage with financial institution executives to support strategic cash management, operational efficiency, and branch modernization initiatives.
        • Develop and implement strategic account plans tailored to each client’s business needs and market dynamics.
        • Build and maintain strong multi-tiered relationships with key stakeholders, including executive-level contacts.
        • Maintain accurate account plans, opportunity pipelines, forecasts, and customer activity within Salesforce.com (SFDC).
        • Experience presenting business reviews and strategic recommendations to senior executives, including C-suite and operational leadership teams.
        • Ability to influence customer strategy through consultative engagement and thought leadership.
        • Identify growth opportunities and collaborate with internal teams to deliver customized solutions that drive value.
        • Represent the voice of the customer to influence product development, service enhancements, and strategic decisions.
        • Monitor account performance, track KPIs, and report progress regularly; take corrective action when needed.
        • Collaborate cross-functionally with sales, product management, support, engineering, and marketing teams to ensure seamless customer experiences.
        • Develop deep understanding of customer cash management process and articulate the requirements to ensure CPI’s newest product designs exceed future customer expectations.
        • Lead contract negotiations and renewals, ensuring alignment with business objectives and customer expectations.
        • Analyze market trends and customer feedback to anticipate needs and proact

Similar jobs

Account Manager

AM BestOldwick, NJ· 4 mo ago
Business Developmentapply on careers-ambest.icims.com

Account Manager

IncodeUnited States· 3 mo ago
RemoteSalesapply on job-boards.greenhouse.io

Account Manager

SandvikMebane, NC· 3 mo ago
Customer Serviceapply on sandvik.wd3.myworkdayjobs.com

Account Manager

Rent-A-CenterDillon, SC· 3 mo ago
Customer Service$13.01/hrapply on olivia.paradox.ai

Account Manager

Alera Group, Inc.Walnut Creek, CA· 2 mo ago
Business Developmentapply on careers.aleragroup.com

ACCOUNT MANAGER

Fallon Creative GroupEl Segundo, CA· 2 mo ago
Business Development$50k/yrapply on careers-publicisgroupe.icims.com