Key Account Manager

JOB RESPONSIBILITIES

• Maintain and grow positive client relationships, liaising between clients and management.
• Work closely with Administrative Sales Coordinators (ASCs) to maintain a high standard of customer satisfaction.
• Focus on growing and developing existing clients, along with generating new business.
• Ensure customer requests and needs are met daily, effectively understanding and communicating facility capabilities and processes.
• If applicable, work with the Global Account Manager in identifying customer needs and priorities, producing the recommendations into preliminary, general, and final detailed designs.
• Cook with the production department on customer job delivery dates.
• Cook with customer orders from initial inquiry through all phases to delivery.
• Work independently and within a team on special non-recurring and ongoing projects.
• Travel up to 25%+ to facilities within the Group and clients/events domestically. International travel are exceptions.
• Attend tradeshows as necessary such as Luxepack (New York) and others.

Safety Responsibilities

• Must learn and comply with all Autajon group safety rules, in reference to the employee handbook.

Job Requirements

• College degree: packaging science, business administration and marketing courses preferred.
• Fluency in French a plus.
• 2-years industry experience preferred in packaging.
• Must display an attitude that is key to success.
• Strong account management and relationship building skills.
• High level of proficiency in MS Office (Excel, Word, PowerPoint, and Outlook), ERPs and basic computer programs. Advanced Excel and PowerPoint skills are a plus
• Excellent time management and organizational skills along with the ability to prioritize work.
• Attention to detail and problem-solving skills.

Additional Requirements

Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of Autajon Packaging Boston, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

Additional Information/Benefits

• In addition to growth opportunities, as an APBo employee, you receive more than just a paycheck.
• Total compensation includes your salary, comprehensive medical/dental and vision programs, company paid life insurance, generous paid time off program, FSA, dependent care FSA, STD, LTD, Parental Leave, EAP, 401K with a company match, 12 paid holidays.
• Autajon is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.