Key Account Manager

Job Overview

The Key Account Manager is responsible for maintaining commercial contacts with customers worldwide, managing their relationships, and overseeing the product development process based on customer feedback.

Tasks

• Customer Interface
• Regular customer visits
• Managing the customer worldwide (first contact person, make presentations at the customer…)
• Collect all necessary information from the customer (model planning, quantities, strategy…)
• Participate/manage customer visits, Kick Off Meetings, Audits…
• Manage all commercial issues coming from daily business (logistic demand, samples, etc..)
• Support all customer contact persons
• RFQ and Offer Management
• Price-, development-, tooling- and sample cost negotiation with the customer (within internally approved boundary conditions)
• RFQ and Offer management according to internal ASK process (Quarta / payback)
• Prepare the "RFQ package" with all the input data available and initiate the RFQ process in "Quarta"
• Support the whole RFQ process and upload in Quarta all commercial data and documents
• Develop the business with the customer
• Internal Interface
• Maintain price list information and program life time dates (EOP, SOP)
• Prepare sales Budget (deadlines defined by BD manager) and mid-term sales Forecast plan
• Analyze "portfolio" information and trends upon request by BD Manager or CEO (at least monthly)
• Manage the distribution and approval of all customer contracts
• Support the product marketing activities (market data, competitor information, shares…)

Constraints

The price of the product must be agreed with BD Manager, PM Manager and CEO.

Communication

• Envision the Future
• Communicate Honestly and Broadly
• Seek Technology and Business “First”
• Embrace Diversity and Take Risks

What We Offer

• Competitive Salary
• Comprehensive Benefit Package
• 401(k) with matching contributions
• Paid Time Off
• Employee Discounts
• Free training on all Altair products

Why Work With Us

• Altair is a global technology company providing software and cloud solutions in the area of data analytics, product development, and high-performance computing (HPC).
• We help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities.
• Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.
• We have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration.

Ready to Go?

#ONLYFORWARD

At our core we are explorers; adventures; pioneers. We are the brains behind some of the world’s most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer’s toughest challenges.

Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success.