Key Account Manager (7366)

About the role

As our new Key Account Manager, you'll play a key role in driving business growth by developing strong, long-term partnerships with some of our most valued customers. You'll manage a portfolio of key accounts, identify opportunities to grow existing business, win new opportunities, and deliver tailored solutions that help our customers achieve their goals. Working closely with our technical specialists, branch network, and wider sales teams, you'll become a trusted advisor to your customers, understanding their challenges and providing value beyond products.

Responsibilities

• Manage and grow a portfolio of key customer accounts, building trusted, long-term relationships.
• Identify and develop new business opportunities to drive sales growth and increase market share.
• Deliver tailored solutions by working collaboratively with technical specialists and branch colleagues.
• Develop account plans that maximise customer value, retention, and profitability.
• Act as the primary point of contact for your customers, providing exceptional service and support.
• Monitor market trends and customer requirements to identify opportunities for continuous growth.

Requirements

• Proven experience in a target-driven sales or key account management role.
• A strong track record of building and developing long-term customer relationships.
• Excellent communication, negotiation, and influencing skills.
• Commercial awareness with the ability to identify opportunities that deliver value for both the customer and the business.
• Strong planning and organisational skills, with the ability to manage multiple priorities.
• A full UK driving licence and willingness to travel regularly within your territory.

Benefits

• A competitive salary alongside a monthly commission scheme that rewards your success.
• Company car.
• Enhanced employer pension contribution.
• 20 days annual leave entitlement plus Bank Holidays, with the opportunity to purchase additional annual leave.
• Enhanced Maternity & Paternity pay.
• A company-funded Healthcare Cash Plan, giving you access to everyday healthcare benefits.
• Employee Assistance Programme (EAP), providing confidential support whenever you need it.
• Additional benefits including Cycle to Work, Company Sick Pay, employee discounts, and discounted Cromwell products.

Pay

A competitive salary alongside a monthly commission scheme.

Schedule

39.5 hours per week. This is a full-time, permanent role.

About Cromwell

Cromwell has been established for over 50 years and is one of the UK's leading suppliers of industrial tools, maintenance, repair, and operational products. We provide our customers with an unrivalled range of products and technical expertise, helping businesses across a wide range of industries operate safely, efficiently, and effectively. Our team of over 1,500 people are proud to be keeping industry working.

We offer next-day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation.

Diversity & Inclusion

Our aim is to create an environment that is welcoming to all people and ensures we treat each other and our customers with respect. We value different perspectives, encourage innovation, and create a workplace where everyone feels able to contribute, develop, and succeed. Cromwell is committed to being an Equal Opportunity Employer and welcomes applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.

Location: Sheffield, Doncaster, Grimsby, Hull.