Key Account Executive, Facility Solutions

At Staples, our world-class sales and sales support teams partner with organizations of all sizes to deliver customized solutions that help businesses operate more efficiently, safely, and productively. We are deeply committed to understanding our customers’ unique challenges and leveraging industry-leading tools, technology, and expertise to provide meaningful business solutions.

About the role

As a Key Account Executive – Facility Solutions, you will help Staples customers create cleaner, safer, and more productive workplaces by growing Jan/San, Breakroom, Safety, and Facility Supplies solutions within existing Enterprise accounts. This remote, field-based role supports customers throughout the Minneapolis, Minnesota market and is ideal for a consultative sales professional who enjoys building trusted relationships, uncovering operational challenges, and delivering measurable value.

You will partner closely with sales leaders, account teams, manufacturer representatives, and customer stakeholders to drive growth, expand wallet share, and position Staples as a strategic partner for facility and workplace solutions. This is a remote position with a regional focus, supporting customers in Minneapolis, MN. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.

Responsibilities

• Collaborate with Sales Managers to develop and execute strategic growth plans for Facility Supplies within the assigned market.
• Serve as the subject matter expert for Jan/San, Breakroom, Safety, and Facility Solutions products, services, and customer value propositions.
• Conduct joint sales calls with manufacturer representatives and internal partners to uncover opportunities and accelerate customer adoption.
• Prepare and deliver customer presentations, facility assessments, and product demonstrations that connect customer needs to Staples solutions.
• Participate in account reviews and customer planning sessions to identify expansion opportunities and deliver additional value to existing customers.
• Build relationships with key decision-makers across operations, procurement, facilities, environmental services, and executive leadership teams.
• Provide consultative recommendations that help customers improve operational efficiency, cleanliness, safety, and total cost management.
• Partner cross-functionally to support customer implementation, issue resolution, and ongoing account growth.
• Share market feedback and category expertise to support product assortment decisions, training initiatives, and program development.
• Consistently achieve and exceed revenue, gross margin, retention, and penetration goals across the Facility Solutions portfolio.

Requirements

• Proven ability to develop, manage, and close complex sales opportunities with a focus on profitable growth.
• Consultative selling approach, with the ability to uncover customer needs and recommend value-based solutions.
• Strong executive presence and confidence engaging senior-level customer stakeholders and decision-makers.
• Exceptional presentation, communication, and relationship-building skills.
• High-energy, self-motivated, and competitive mindset with a strong drive to exceed goals.
• Ability to thrive in a fast-paced, evolving business environment while balancing multiple priorities.
• Strong organizational skills, follow-up discipline, and account management habits.
• Collaborative style with the ability to influence across internal teams, external partners, and customer groups.
• Strong analytical thinking, negotiation, and problem-solving capabilities.
• Proficiency with Microsoft Office, CRM systems, pipeline management, and sales planning tools.

Qualifications

• Minimum of 4 years of outside sales experience.
• Valid driver’s license and ability to travel throughout the assigned territory.
• Residence within or adjacent to the Minneapolis, Minnesota market to support customer and sales team engagement.

• Bachelor’s degree in Business, Marketing, Sales, or a related field (preferred).
• Experience selling Facility Supplies, Jan/San, or related product categories (preferred).
• Knowledge of facility maintenance, cleaning, sanitation, and workplace safety solutions (preferred).
• Experience conducting customer assessments, product demonstrations, and sales training programs (preferred).
• Experience working within large enterprise accounts or key account sales environments (preferred).
• Familiarity with strategic account planning, procurement processes, and contract-based selling (preferred).

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs

Pay

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses or other forms of variable compensation.