Key Account Executive (Bilingual) - McAllen, TX / Rio Grande Valley

About the role

We are seeking a Key Account Executive with experience in outside sales development and business growth strategies. This role involves acquiring, retaining, and growing independent dealership businesses. Key responsibilities include leading acquisition efforts, meeting with key accounts, facilitating regional conferences, and coaching best practices. The role requires strong customer service skills and a value-based approach to ensure long-term client success.

Responsibilities

• Identify, approach, and connect with dealerships for business development and portfolio expansion
• Serve as the main point of contact for clients within your assigned book of business
• Facilitate seamless communication across departments to provide efficient solutions to client issues
• Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments
• Document all customer interactions and maintain accurate records in our CRM
• Adapt to changing priorities and provide support in unexpected situations
• Maintain flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business

Requirements

• College degree or equivalent professional experience
• 2 years of outside sales or business development experience
• 2-3+ years in a customer focused, industry specific, or account management position (preferred)
• Superior communication skills, able to clearly articulate ideas and concepts
• Intermediate knowledge of both Microsoft Office and Google Suite products
• Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred
• Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment
• Ability and willingness to travel to or within assigned region, roughly 50% of the time every month
• Bilingual in English & Spanish

Qualifications

Must have a college degree or equivalent professional experience, 2 years of outside sales or business development experience, and 2-3+ years in a customer-focused, industry-specific, or account management position. Excellent communication skills, ability to adapt to changing priorities, and proficiency in CRM tools are essential.

Skills

• Customer service and account management
• Outside sales and business development
• CRM tools (Salesforce, Pipedrive)
• Communication and interpersonal skills
• Flexibility and adaptability
• Travel and bilingualism

Benefits

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid vacation, personal, and sick time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Roadmap to advancement and career growth
• Employee Assistance Program
• Leap into Service Day to volunteer
• Tuition reimbursement for eligible programs

Pay

Competitive salary based on experience and qualifications.

Schedule

The role requires significant time in the field, including occasional travel within the assigned book of business.